The DVD player is reading DVDs just fine, but no CDs. I have tried the remote reset described in the service manual. No luck there. All hints are welcome :-) 
DVD CD players have two lines of print to read normally the DVD line goes first . You need to have the head cleaned try a disc cleaner if no good get the heads pro cleaned
SOURCE: Dvd player won't load
I have the exact same problem! I guess this company is no good. If you go to their website they don't even have dvd players on there!
SOURCE: Plays CDs but not DVDs
Melisha, I had a similiar problem. Go into the onscreen menu with the remote using the "ACTION" button on the bottom left of the remote. Using the arrow keys in the center of the remote, move to the menu for the audio processing. It will have menu items for DTS, Dolby Digital etc. Change the menu parameters for the "Down conversion" to "yes", get out of the menu mode and see if your DVD works again. If not, make sure there is no DVD or CD in the player, and press the "open/close", "pause" and the double left pointing arrow buttons all at the same time for about 5 seconds until the display on the DVD player says "INITIALIZE". This resets your machine. I hope this helps you.
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