Onkyo TX-SR702 remote problem

Sometimes just static can kill a remote control. Do you have another RC to try to prove the receiver still works with remote? Or try IT with your TV or something else.


RC421s are available on eBay...
http://shop.ebay.com/?_from=R40&_trksid=p3984.m570.l1313&_nkw=onkyo+RC+421&_sacat=See-All-Categories

Need to know your source and exactly how that source is connected to the receiver. Also need to know what surround sound mode you are using and whether the program material that drops out is compatible with that decoding format. Might be as simple as changing surround modes when this happens, but you should know that many cable boxes and some disc players routinely drop their digital audio signals from time to time and can give you these symptoms. Best remedy is to call Onkyo tech support with all of your information requested above documented in one place. They can help you troubleshoot while you are in front of your receiver.
For Product Support Team Only:
1-800-229-1687
Hours:
M-F 9am-8pm | Sat-Sun 10am-4pm ET

Pressing the Setup button on the remote should make it leave the setup menu.

That would be a function of your Cable/DVR dropping its digital bitstream output, wouldn't it?

My Pioneer does the same thing when I switch channels on my cable box or ANY sources. The receiver has to resync with the new bitstream, buffer it, figure it out and sort out the audio channels. Sounds like normal operation to me.

Yes.

Zone 2 has to be turned OFF for the switched outlets to turn off in stanby mode.

no sound

The unit is in protect mode until then. What needs to be determined is why it takes that long for the system to settle down. Basically, there are circuits built in to prevent faults from causing damage to external devices like speakers. These circuits prevent the output section from turning on until all of these voltages are correct. If you recall from a long time ago, it was common for the speakers to produce a loud pop when the receiver was first turned on. These circuits prevent that (as one example).

This unit should be brought to a service shop as it will require signal tracing to determine the faulty component. This is not likely to be diagnosed remotely through a forum like this.

Good luck and keep us posted.
Dan

Los amplificadores de audio del aparato estan a punto de danarse,checa las bocinas una por una a ver si no hay alguna mala.

Try 1789. I just set it up it seems to work.