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BEKO Frost free freezer not as cold as it should be!

I have a BEKO frost free fridge/freezer (only a couple of years old) and recently I noticed the ice cream was quite soft but just thought it was softer scoop! But when I put some ice lollies in there they are now really mushy inside the packet so obviously the freezer isn't as cold as it should be. Other products in there seem to be frozen still but obviously only just. I can't find a button to alter the freezer temperature (is there one?). I am now ''defrosting'' the frost free freezer as there was a bit of thick frosty ice built up on the back so wasn't sure if that was the cause? I thought we didn't need to defrost a frost free freezer?

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  • Anonymous Feb 02, 2019

    I have this exact problem, anyone have any answers?

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Hi i have same problem one of my lodgers left the door open and it froze thick with ice i defrosted it and let it dry for 3 days and was fine for a couple of days then it defrosted so i switched it of for 24 hours it worked fine for a day before it defrosted again could you email me with any help thanks info@mgcsouthern.co.uk matt

Posted on Dec 22, 2009

  • mattcarpy Dec 22, 2009

    ok just found out that if your freezer is in a cold enviroment where the ambient temperture drops below 4 degrees ie: garage/conservatory the theremostat shuts off not all freezers do this only ones with a single thermostat hope this helps

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Hiya we have the same thing, fan seems to be working at the bottom (back ) but found out its the fan at the top of the freezer thats not working!!!

Posted on Oct 04, 2011

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Hi I don't know of anyone can help me I have a tall beko freezer not had it long and it's defrosted all my food can anyone help please to what the problem is as I have no idea at all thanks

Posted on Jul 12, 2018

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Sorry I don't have a solution for you, however would like to know if you found out what was wrong. I have an identical problem with my Beko fridge/freezer. It's only 14 months old and the freezer just wont freeze. I've turn it off for 24 hour and let it defrost completely (even had the panel off to make sure there was no ice left). I've turned it back on again and it still wont freeze. Everything seems ok, ie fan blowing, motor running etc. I really am beginning to regret buying Beko. thanks

Posted on Jul 01, 2009

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