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Its very common problem with dell laptops with DVD drive, after 3-4 yrs it keeps freezes up and stops working. Even mine is Inspiron 1564 and facing same problem. BTW, what is your exact problem is it only freezing but detecting DVD? or not even detecting?
There could be many reasons: 1.Viruses 2.An application is causing the problem. 3. Problem with your operating system 4. System overload, etc. So troubleshoot according to this list.
If it does press control,alt, and delete witch will u freeze it and bring it to the center of the screen. There is really no way to prevent your curser from freezing.
Need to test and isolate where it exactly freezes? After dell logo, after windows logo or while inside windows? Now, if it only freezes inside windows try to turn off your windows updates and antivirus first and check if still freezes, if yes then try booting in safe mode, reboot system then keep tapping on f8 once dell logo appears. Check if laptop keeps freezing in safe mode. Please let me know.
its the problem of your RAM not the hard disc. the blue screen error come because of less memory available for proccessing. so please once remove the RAM and again insert it and reboot your laptop......
It maybe getting too hot. You need to blow out all vents and fans. I have seen acer laptops get too hot, easily, so you need to make sure it is dust free.
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