I'm trying to import DSS files and convert to WAV. I keep getting the "Unexpected error has occurred. Contact your Oympus dealer" error message. I have verified that the arial.ttf is installed correctly. I don't know what else to look at. Thank you.

Could it be that the files are just being regularly accessed by one of the server admin tools and the DSS Player application interprets an open file as 'being transcribed'

What happens when a copy of a .DSS file is made to an operators machine and then loaded locally for transcription?

******* too

try and convert your wav files to mp3 or wma whatever you prefer just google wav to mp3 converter that will ensure that your player will read it

get switch audio converter software from www.nch.com.au
works for us like a charm

Please follow the below solutions to create either an audio CD-ROM of .wav files or back-up
.wav files to a CD-ROM.
Problem: .Wav files downloaded to PC computer from the DW-90, VN Series, and DSS Files
created with DS Series recorders cannot be copied to a rewritable CD-ROM using Windows
Media Player to create an audio CD-ROM.
Explanation: These digital voice recorders create .wav files at 8kHZ, 12kHZ, or 22kHz
depending on the Quality setting. Digital Wave player software is used to download Wav files to
a PC computer from the DW or VN Series of recorders. DSS Player is used to download DSS
files from the DS Series recorders and convert them to Wav files. If Windows Media Player is
then used to copy the files to a rewritable CD-ROM to create an audio CD-ROM, the files will
not copy properly or an error message may appear. Windows Media Player can only create an
audio CD-ROM if the .wav file is 44.1kHZ, 16 bit stereo.
Solution: Follow the procedure below to convert the .wav files to 44.1 kHZ, 16 bit stereo. Then
use Windows Media Player to copy the files to a rewritable CD-ROM.
1. Click Start, click All Programs, click Accessories, click Entertainment, and then click Sound Recorder.
2. On the File menu, click Open.
3. In the Open dialog box, specify the name of the audio file that you want to convert, and
then click OK. Files are usually located at C:\Program Files\Olympus\Digital Wave
Player\Message\Folder A.
4. On the File menu, click Save As.
In the Save As dialog box, click Change.
In the Attributes box, click 44.100 kHz, 16 Bit, Stereo, and then click OK.
Click Save. After you convert your files, try to copy them to a CD-ROM again.

Hi
This seems to be serious problem. Please share the exact error message. If there are any external devices connected to the system please remove and then try to boot the system again.
Also post the brand and model of your laptop so that we can be more specific in terms of the steps.

Thank you
Rakesh
Dell Expert.

When using the DSS Player v7 software the program is unable to convert WMA to WAV. The option you see there only works when it is a .dss file that needs to be converted to .wav. In order to convert WMA to WAV you will need to locate a third party software program that does this type of conversion.

Go to google and search on WMA to WAV conversion editors.

most players play only mp3 try itunes if not try this link MP3 Converter - MP3 to WAV and WAV to MP3 Converter Software Downloads