Lens error:21/16 on my sanyo vpc-e870

Try these procedures.

Hi.

This is a common problem.

You can send camera for repair here: Repair.

See here an article: Sanyo digital camera is not starting and you get lens error

www.generalmanual.com/.../Sanyo-VPC-E870-Digital-Camera.htm

or
camera.manualsonline.com/manuals/mfg/sanyo/vpce870.html

copy and paste either link in your internet address bar under a new tab

hi try to reset ur camera...To do such reset, turn on the camera and hold the menu button down for longer than 5 seconds. A message should hopefully come up on your LCD asking if you want to reset the camera. Select Yes...
thank u!!!
rate me!!

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Sany VPC-E870 battery charger, see http://www.ebuybatteries.com/product/battery_chargers/Sanyo/Sanyo-VPC-E760GL-AC-charger.htm . It is an external charger, not a USB cable.

多少钱一台

My camera was showing lens error 12&25 and then shutting off. I tried gently trying to twist and pull the furthest out part of the lens and it popped back into place easily. It made a noise when it did this, and then i turned the camera off, and the lens went back in!! Completely fixed now!!

Well maybe I can solve this..... My lens would not retract and showed two error messages. Tried a number of tricks that have been recommended on this site to no avail. Ultimately what worked for me was pushing quite hard on the barrel of the lens trying to force it back in ( yeah i know, sounds extreme but did'n't think it could make the situation any worse ). The lens remained in the locked out position not moving in spite of the fact that I pushed it fairly hard. When I turned it on the lens retracted and it appears to be fully recovered from whatever was ailing it. Hope this works for you.

I have the same problem, my c amera is shut down when I want take pictures, show error 20

who can help me?