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I had the same issue. If I poured 8 cups of water in the reservoir, I would only get maybe 4 cups of coffee, the rest boiled off as steam. In my case, it was an easy fix. Open the water reservoir and remove the black plastic water filter holder. Below the filter, there is a port where the water gets drawn into the boiler. In my case, there was a single coffee bean wedged sideways in the port, blocking off nearly all water flow. I fished out the bean with a metal pick, reinstalled the water filter, and the machine worked like new.
A.PREPARE Step 1. Make sure you have 48 ounces of white vinegar on hand. You will also need an empty sink and a ceramic mug ( do not use a paer cup). Step 2. Empty the water in the water Reservoir. B.FILL AND CLEAN Step 1. Pour the vinegar into the water reservoir and fill it to the top edge of clear viewing area. Step 2. Place a ceramic cup in the Drip Tray and run a brew cycle. DO NOT USE A K-KUP … just press the Large Cup Button. Pour the contents of the cup into sink. Step 3. Repeat the brew process until the Water Reservoir is empty, pouring the contents of the cup into the sink after each cycle. Remember to open and close the lid between each cycle. Step 4. Now fill reservoir with fresh water and let the brewer stand for 4 hours while still on. C.RINCE Step 1. Ensure the Water reservoir is filled with fresh water. Step 2. Place a ceramic cup on the drip Tray and run a regular brew cycle. Pour the contents of the cup into the sink. Step 3. Repeat the brew process until the Water Reservoir is empty. Step 4. You may need to perform additional brew cycles if you notice any residual taste.
There may be some buildup in the machine other than in the pot itself. To test this, try running the brew cycle with no beans. Taste the hot water. If it's acrid and bitter, your problem lies in buildup (such as the basket). Otherwise, if the hot water just tastes like hot water, then the temperature of the water has probably become too high (that will make coffee tastes more bitter). If this is the problem, there's probably no fix (just make sure you fill the reservoir with cold, not hot, water).
If this is a pour-over coffeemaker, you can't do anything about the flow. It's just gravity pushing the water out of the reservoir. But you can try using a coarser grind of coffee. If the grind is too fine (if you grind whole beans for too long in a blade grinder, for instance, or if you're using espresso grind coffee), the water can't flow through quickly enough and it backs up and overflows. Make sure your coffee is ground for a drip coffeemaker.
When it is blinking on steam it means it is preparing the unit for steam. When the steam light goes solid your unit is ready to make steam.
Turn from standby to steam then wait for steam light to go solid.
When solid steam wand will begin dribbling then spitting out water, which will then turn to steam.
When it begins to steam, turn back to standby. NOTE: you only have 6 seconds before steaming turns off.
place steaming wand in jug and turn from standby back to steam.
You will hear pumping noises when you turn off your steam, because it releases the steam and puts the excess water in to the drip tray.
make sure your bean hopper is properly locked in to the unit. Grinder won't work if hopper not locked in.
Make sure your water filter has been prepped and locked securely in to the reservoir and your reservoir is filled.
Use fresh beans.
Sounds funny but use good quality water, do not use ordinary tap water. Make sure it is filtered or use bottled water (cooler bottles).
Try to grind your beans to a good consistancy.
Breville recomends about 10kg tamping pressure, use a set of scales to check the feel.
Tamp to about 3-5 mm below rim of grouphead (portafilter). Or the tamp has a guide on the side, that silver side on the tamp is the tamp line. Pretty vauge about that in the book.
If all else fails go to www.breville.com.au and check your model and watch some of the vid clips.
If you pour water into the machine, and water comes out, then the reservoir is full of water. There is no way the water can bypass the reservoir and go directly into the pot.
Pre heat your oven to 125 degrees or as low as it will go, when it reaches that temp. turn the oven off and put in your coffee maker, let it stay until the oven cools down and repeat three or four times, that should dry out the electrical components. Good luck.
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