SOURCE: Coffee pot
durabrand has no contacts outside china this is a unit made for and imported for walmart only walmart is the only contact ...... your problem is not anything you or walmart can do anything about the problem is the cheap plastic that is used , when it gets hot some people can taste and smell it and others cant . .. its getting more common in everthing that heats water .. personaly i would not drink anything from an appliance that puts a plastic taste in my water ..... if you move up in price the problem is reduced , better plastics are used , but your not going to get one for 10.00 ! "you get what you pay for " more now than ever .... good luck Please if this answer helped , please rate this 3 or 4 stars . and keep me in the paid answer department . A 1 or 2 may knock me down into the unpaid ranks. Thanks Cactus Bob
SOURCE: Strong plastic smell and taste on a new Keurig Platnum coffee mak
I had the same problem and I discovered that after running 3 resevoirs full of water through the machine at 192 degrees , it got rid of the plastic smell. Set the cup size at the largest size mug and then just open the lid and close it , hit brew and let it fill the cup. Dump the water in the sink and repeat until you go through at least 3 resevoirs. The smell should be gone by then.
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