Food thawing in freezer

freezer isn't working; do you hear the compressor kick on? No? then it has to be serviced

order a new seal at the link I provided or ebay or your choice
also check the lid or door adjustmens and obtain specific help instructions at the link I provided
Appliance Repair Help Troubleshooting and Appliance Parts

Feel top of the compressor and tell me how hot after it has been running awhile. I need also that you advance the defrost timer=>. 216517400 Defrost Timer

clockwise slowly untill the compressor stops or starts. I need to make sure the timer is not stuck into defrost. I want you to leave the compressor off for up to 35 minutes. If the freezer compressor doesn't restart bt then simply again turn the timer clockwise slowly until it does and then stop turning. The defrost timer is location 23 in this photo HERE If you need to turn the defrost timer like this to restart the compressor then replace the defrost timer and this will resolve the freezing problem. If not we move to the defrost heater location 14 in the sme photo=> 216254600 Defrost Heater

I am going to stop here until I hear from you, Thanks Sea Breeze

first of all unplug that freezer and wait for 15 mins. move it five feet from the wall. after 15mins, plug it back and kick in compressor at the same time!!!! remember plug and kick at the same time. the ckicking noise come from the starting relais. this says that the compressor has a problem. If it doesn't work ; you will have to call a service person who will replace the compressor for you.

When you say condensor you probably mean compressor. If the big metal motor at the back is making that noise that is your compressor. The compressor is either bad or the relay for the compressor is bad. I recommand replacing the relay first since it is your cheapest solution and then if that doesn't solve it then you can decide if you want to replace the compressor or not as this is not something you can do yourself and can be quite costly to do if you have a technician do it. Hope this helps.

James Memije
Head Technician
Accufix Appliance Service Centre

kenmore elite, alarm kept going on and b flashed on and off. I finaly figured out on bottom of freezer there is a battery door open it and change 9v. thats it,

It sounds like the motor to the circulating fan is wearing out . This fan is hard to diagnose as it will spin the blade , but as you said it will not spin fast enough to circulate air thru the freezer and refrigerator. The motor is DC non brush type. It will cost a minimum of $300.00 to repair/replace this fan assembly, but it is worth that compared to replacing the refrigerator

I think problem its not with thetmostat but the compresor work but not correctly not have enought power to create pressure.

There is a panel on the lower back wall inside the freezer.
Remove it to access the fan motor.

that's the same problem i incurred, i replaced the thermostat and the fan. seems to be working fine.