Dell printer won't shut off after printing

The best way to delete the print job is to turn the printer off, then disconnect the cable from the printer to the computer. Turn the printer on with the cables off, and go to your computer and delete the document, Then once it's deleted, turn the printer off again, and then hook the cable back up. Then turn the printer back on. That should do it.

Good Luck

Mark

try resetting user profile
https://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/

This sometimes happens if a print job freezes before, or during the print. I would suggest two things. Open up your print que, which you should be able to access from the bottom right hand side of your screen in your task bar. Right click, and open print que. If there is a print job in the que that says printing, try to right click on the job and cancel it. If this does not work and you have not done so already, restart your computer and your printer! Go back into the que if you have to and if the job is still there, right click and cancel job again. Then, retry printing a something different from your printer. This should solve your problem.

Try this utility: Print Flush 1.3

Fix your printer with this small utility!

Has your printer quit working? Did you try to cancel a job and it broke the printer completely? I always do that. And the method to fix it usually involves rebooting, restarting the print spooler, trashing junk print files, and sometimes even more. Not anymore.

Print Flush has a simple function: clean the print spool. If your printer's driver is incorrectly installed, Print Flush cannot help you. If you have used your printer before and it worked fine then, but it doesn't now, Print Flush can probably help you.

It also works with Vista.

http://www.bradkovach.com/printflush/

1. Save somewhere where you can find it.
2. If you downloaded the zipped version... Unzip the file to the desktop or something
3. Double-click the file
4. Try printing again!

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

I've seen this when the image has been too big - i.e. Too many megabytes. But it has to be really big 300+ MB in size.
Some times, cancelling the job, shutting the computer down and restarting it can make the print come out as the computer restarts. Doesn't always happen though. Try without cancelling the job and see if that works.
Let us know either way.

You can always restart the computer, that will "unstick" a print job that gets stuck deleting.

Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.

1. On the Windows taskbar, double-click the printer icon located to the left of the time.
   
   
   
   
2. At the Printer window, select the print job, under 'Document Name' column, to highlight it.
   
   
3. From the 'Document' menu, select 'Cancel'.
   
   
4. Repeat steps two and three to cancel another print job.
   
   
5. Ifthe print job cannot be cancelled or will not stop printing, shut downthe compuer, disconnect the printer cable and then restart the computer.
   
1. Close the Printer window.
   
2. Shut down the computer.
   
3. Disconnect the printer cable (USB or parallel cable).
   
4. Restart the computer.
   
5. If a message window appears asking to cancel printing, select 'Yes'.
   
6. Verifythe printer icon no longer appears on the Windows taskbar. If the iconappears, double-click it and cancel the remaining print jobs asinstructed on steps two and three.
   
7. After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again.
   
   
6. Ifthe print job does not complete, it may be necessary to disconnect theprinter cable, power off and on the printer and then reconnecting thecable.

Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

Sounds like a piece of paper is stuck inside the machine. Open all access doors and check. Remove the printer cartridge and reinsert. Make sure the print job has been purged from the queue.

Goto control panels
open printers and faxes

Tell me everything you see in there.

How is the printer Connected?