Unistalling problem i've been using trend micro internet secrurity pro 2009 for about 3 months now. today when i turned it on it said it wasnt activated and when i try and uninstall it using the diagnositcs tool the program just freezes and i cant uninstall it

You can attempt the following to see if you can complete a manual uninstall:

• Click on Start, then Run
• type in regedit and hit enter, this will open the registry.
• Click the + sign to expand the following folders: HKEY_LOCAL_MACHINE, Software, Microsoft, Windows, CurrentVersion, Uninstall (see image):
• Under Uninstall, you will find a number of folders with numeric names. Find the folder that matches the program and click on it once to highlight.
• Copy the folder name.
• Close the registry, then click on Start and Run.
• Type in: msiexec /x "paste folder name here" /qb
• This should uninstall the application for you.

Go here

http://www.revouninstaller.com/revo_uninstaller_free_download.html

Then beside the world globe you'll see

Download Revo uninstaller freeware click this download it

Save it

go to where you saved it

now double click it and run / open it

when it installed you can safely remove the programme that you want but use Advanced mode and it will delete everything to do with the programme