I did try several times to run the cancel/drain cycle and the water never drained. Are you suggesting I run a wash cycle?I did try several times to run the cancel/drain cycle and the water never drained. Are you suggesting I run a wash cycle?
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If water remains in the dishwasher after the cycles end, check the kitchen sink drain to make sure it's not clogged. If there's no clog, try pressing the Cancel button; most dishwashers run the drain pump when the Cancel button is pressed.
Check the dishwasher drain line, drain path and drain pump.
I have the same problem with another Kitchenaid model. I've had better results at keeping the water drained by running two back to back water saver cycles than running a full pots and pans cycle.
You may want to try:
Press a series of four buttons in quick succession. Press "Heated Dry," "Normal Wash," "Heated Dry" and "Normal Wash" to instruct your Kenmore dishwasher to run a short diagnostic test.
Wait for two minutes while your Kenmore dishwasher runs its diagnostic test.
Press the "Cancel/Drain" button once your dishwasher has completed its diagnostic test. This should reset your dishwasher control panel.
Check to make sure that there's no standing water in the bottom of your dishwasher. Standing water in your dishwasher may indicate that your dishwasher has stopped mid-cycle. You will need to press the "Cancel/Drain" button before you can reset your dishwasher control panel.
The dishwasher really shouldn't pass any particles near large enough to clog the drain hose. It sounds more like a mechanical issue. Check the circuit breaker to make sure it's not tripped. See if you can hit a cancel button or something to make it drain. Try to run another cycle. If the computer is stuck or acting funny, trying cutting the power for a while, holding down a stop/reset/cancel button, or running a cycle that you don't usually run. I had this kitchenaid that would randomly refuse the normal wash cycle, but would run fine when you ran rinse only or something, then regular wash and everything would be fine again too. If the line somehow is clogged, there's a good chance it's right where the hose connects to the disposal or drain pipe.
sounds to me that you may have some suds residue in the dishwasher that keeps it from draining completely. Get you some dishwasher cleaner which you can purchase at wal-mart or wherever you buy your detergent, and clean out your dishwasher. It is a inexpensive test. Alot less expensive than having a tech come to your house. Make sure that your drain hose is mounted higher that where it goes into the drain. This is also a common problem that I encounter in the field. Hope this helps. Let me know if I can help you futher.
try pressing the cancel/drain button.Do you hear water draining into sink freely?? if not i would disconnect drain undersink look for a clog right there first
I did try several times to run the cancel/drain cycle and the water never drained. Are you suggesting I run a wash cycle?
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