I have the creative labs zen stone 1gb lost the manual

Please get here: www.nodevice.com/driver/.../Creative-Labs/MP3_Player.html
www.mycreativefansite.com/.../creative-zen-v-plus-installation-cd.html

Regards, Jay

Hi, please get it here: www.nodevice.com/driver/.../Creative-Labs/MP3_Player.html
www.mycreativefansite.com/.../creative-zen-v-plus-installation-cd.html

try these
1.press and hold the play button
2. press the reset button
3. take out the battery(if possible)
4. leave it on and let the battery run out

Support for Zen Stone
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16424&prodName=ZEN+Stone
From this page you can download the application software:
ZENStone_PCApp_CLE_L6_1_11_08.exe

With this software you should be able to get access to the Zen Stone.

Here is the link to the user manual:
http://support.creative.com/manuals/download.aspx?nDownloadId=10108&prodName=Zen Stone User

Copy and paste to your browser window - I don't think you can click on this hyperlink directly.

-Tha Mp3 Doctor

contact creative.com

you may need to update (and format) the firmware of your stone, it is downloadable from creative but unfortunately their support site is under repair.

http://us.creative.com/products/product.asp?category=213&subcategory=214&product=16424

once they're back on, open the site, click support then downloads, get the firmware upgrade utility (inside it is the firmware) the just run it on your PC with the Stone connected to it.

good luck.

There is a problem with the Zen Stone family.. I had the same problem.

U can proberly not turn on the player while it's not been recognized in WinXP ?? ( I mean when U plug it out).

Send it to Creative and they'll switch it.

You can the full manual from here.

Scroll down & click AGREE (if you agree!)

the best you can do is the tutorials on the creative site or watch utube and search for creative zen stone