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Posted on Apr 08, 2009

MP3 Player won't work

I inserted new batteries into my MP3 player, because the battery I was provided was dying and I had to get new ones.

Now it won't even turn on.
Batteries it came with worked fine, but new ones wont even turn device on- jensen smp-1gbub

  • cold_fish Apr 13, 2009

    The battery that came with the mp3 player worked, but eventually died. None of the new batteries that I put in work. The device will not turn on. The hold button is not on. I have the battery in the correct way. What's wrong?

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  • Posted on May 31, 2009
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I had the same problem too. What worked for me was rolling the battery while it is in the battery compartment and holding the play button at the same time.

  • danie1 Dec 09, 2010

    I have a Jensen SMP-2GBL player, bought some time back. Originaly the AAA battery worked fine for @ 2 weeks, up to an hour at a time. Now the batteries die after only 25 minutes or less. I've tried three different brands. All fail the same way. I have managed to dump @ 80 songs on it. Is that too much for it to handle?

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Philips MP3 players dies when new battery is in it.

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Mp3 player

Make sure the hold switch if off. Reset the player. Try a different USB port on same computer. Try a different computer with the same OS (to prevent formatting-related errors)
Here's some general info about the problem: 1.      1.       “My Mp3 player won’t turn on” or “My Mp3 player won’t hold a charge.” (POWER SUPPLY ISSUE)
The tricky part about these issues is that there are several possible causes – it could be software or it could be hardware.  Before you try anything else, make sure the mp3 player’s “hold” or “lock” switch is not engaged.  See your user’s manual for location of switch/ instructions (available from manufacturer’s website).  If the hold is engaged, the mp3 player will not charge, and it will not turn on.  Then, make sure the player is plugged into a compatible computer with a USB 2.0 port.  Many laptops and older desktops lack sufficient power resources to properly power/charge/utilize an mp3 player.  Next, try resetting your mp3 player.  If that still fails, try your device’s “recovery” button.  There is a specific button that triggers the recovery mode – volume + for most players, REC button for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off even if you have to reset the player to turn it off (if it is dead, this won’t be a problem), hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player (even if it is completely dead) - it will pop up a window that says Found New Hardware Wizard.
Make sure that your mp3 player is not designed for a country other than your own – this information can be obtained from the manufacturer in most cases.  European and some Asian current systems are different than in the U.S., Canada, and Mexico.  If you plug a United States mp3 player into a European wall outlet, you will fry the player.  If you plug a German mp3 player into a US outlet, it will have insufficient power to power the player.  There are transformers available that can correct for this issue.
If you have lost the original charger for your mp3 player, try to obtain the original charger.  If the original is no longer available, check your product specs to get EXACTLY the correct voltage.  It may seem harmless to use a 5V charger on a 4.5V mp3 player, but in many cases you will damage the mp3 player by doing this.
Also, never unplug an mp3 player while it is transferring music/files/performing a firmware upgrade (and also, never perform these activities when your player is not at least 75% charged).  This is a sure way to kill most mp3 players.  As a safety rule, always check and use the “safely remove hardware” option if it is available on your computer – lower right hand corner (green arrow pointing to chip) in most Windows taskbars.  If it is not available, wait one full minute after your last file transfer to unplug the mp3 player – even if your mp3 player says “OK to disconnect.”
If your mp3 player uses AA, AAA, or any type of user-removable battery, you must take extra steps to prevent equipment damage when replacing batteries (most product manufacturers do not know this tip).  Before removing the batteries, power the player off and let it sit for one minute or longer.  Run your hand along the side of your computer tower to dissipate static electricity (or use any other method available to dissipate static electricity).  Use only and exactly the replacement battery recommended by the manufacturer.  Carefully remove the old battery.  Hold and gently squeeze the new battery for a few seconds to dissipate static.  Hold the mp3 player case in one hand, and carefully insert the new battery.  One single static spark, and your mp3 player could be history.  Also, check your product documentation beforehand to see if removing the battery will result in your song’s being erased/data being lost.  Many, if not most, mp3 players do not have replaceable batteries – the manufacturers do not have them, and popping open your mp3 player more often than not causes damage to additional components.
If the solutions above do not work, and you have gone through troubleshooting with the manufacturer, you may have hardware damage and the player will need to be replaced. -Tha Mp3 Doctor
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Make sure the hold switch if off. Reset the player. Try a different USB port on same computer. Try a different computer with the same OS (to prevent formatting-related errors)  Here's some general info about the problem:  “My Mp3 player won’t turn on” or “My Mp3 player won’t hold a charge.” (POWER SUPPLY ISSUE) The tricky part about these issues is that there are several possible causes – it could be software or it could be hardware.  Before you try anything else, make sure the mp3 player’s “hold” or “lock” switch is not engaged.  See your user’s manual for location of switch/ instructions (available from manufacturer’s website).  If the hold is engaged, the mp3 player will not charge, and it will not turn on.  Then, make sure the player is plugged into a compatible computer with a USB 2.0 port.  Manylaptops and older desktops lack sufficient power resources to properly power/charge/utilize an mp3 player.  Next, try resetting your mp3 player.  If that still fails, try your device’s “recovery” button. There is a specific button that triggers the recovery mode – volume + for most players, REC button for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off even if you have to reset the player to turn it off (if it is dead, this won’t be a problem), hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player (even if it is completely dead) - it will pop up a window that says Found New Hardware Wizard. Make sure that your mp3 player is not designed for a country other than your own – this information can be obtained from the manufacturer in most cases.  European and some Asian current systems are different than in the U.S., Canada, and Mexico.  If you plug a United States mp3 player into a European wall outlet, you will fry the player.  If you plug a German mp3 player into a US outlet, it will have insufficient power to power the player.  There are transformers available that can correct for this issue. If you have lost the original charger for your mp3 player, try to obtain the original charger.  If the original is no longer available, check your product specs to get EXACTLY the correct voltage.  It may seem harmless to use a 5V charger on a 4.5V mp3 player, but in many cases you will damage the mp3 player by doing this. Also, never unplug an mp3 player while it is transferring music/files/performing a firmware upgrade (and also, never perform these activities when your player is not at least 75% charged).  This is a sure way to kill most mp3 players.  As a safety rule, always check and use the “safely remove hardware” option if it is available on your computer – lower right hand corner (green arrow pointing to chip) in most Windows taskbars.  If it is not available, wait one full minute after your last file transfer to unplug the mp3 player – even if your mp3 player says “OK to disconnect.” If your mp3 player uses AA, AAA, or any type of user-removable battery, you must take extra steps to prevent equipment damage when replacing batteries (most product manufacturers do not know this tip).  Before removing the batteries, power the player off and let it sit for one minute or longer.  Run your hand along the side of your computer tower to dissipate static electricity (or use any other method available to dissipate static electricity).  Use only and exactly the replacement battery recommended by the manufacturer.  Carefully remove the old battery.  Hold and gently squeeze the new battery for a few seconds to dissipate static.  Hold the mp3 player case in one hand, and carefully insert the new battery.  One single static spark, and your mp3 player could be history.  Also, check your product documentation beforehand to see if removing the battery will result in your song’s being erased/data being lost.  Many, if not most, mp3 players do not have replaceable batteries – the manufacturers do not have them, and popping open your mp3 player more often than not causes damage to additional components. If the solutions above do not work, and you have gone through troubleshooting with the manufacturer, you may have hardware damage and the player will need to be replaced. -Tha Mp3 Doctor
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Make sure the hold switch if off. Reset the player. Try a different USB port on same computer. Try a different computer with the same OS (to prevent formatting-related errors)  Here's some general info about the problem:  “My Mp3 player won’t turn on” or “My Mp3 player won’t hold a charge.” (POWER SUPPLY ISSUE) The tricky part about these issues is that there are several possible causes – it could be software or it could be hardware.  Before you try anything else, make sure the mp3 player’s “hold” or “lock” switch is not engaged.  See your user’s manual for location of switch/ instructions (available from manufacturer’s website).  If the hold is engaged, the mp3 player will not charge, and it will not turn on.  Then, make sure the player is plugged into a compatible computer with a USB 2.0 port.  Manylaptops and older desktops lack sufficient power resources to properly power/charge/utilize an mp3 player.  Next, try resetting your mp3 player.  If that still fails, try your device’s “recovery” button. There is a specific button that triggers the recovery mode – volume + for most players, REC button for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off even if you have to reset the player to turn it off (if it is dead, this won’t be a problem), hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player (even if it is completely dead) - it will pop up a window that says Found New Hardware Wizard. Make sure that your mp3 player is not designed for a country other than your own – this information can be obtained from the manufacturer in most cases.  European and some Asian current systems are different than in the U.S., Canada, and Mexico.  If you plug a United States mp3 player into a European wall outlet, you will fry the player.  If you plug a German mp3 player into a US outlet, it will have insufficient power to power the player.  There are transformers available that can correct for this issue. If you have lost the original charger for your mp3 player, try to obtain the original charger.  If the original is no longer available, check your product specs to get EXACTLY the correct voltage.  It may seem harmless to use a 5V charger on a 4.5V mp3 player, but in many cases you will damage the mp3 player by doing this. Also, never unplug an mp3 player while it is transferring music/files/performing a firmware upgrade (and also, never perform these activities when your player is not at least 75% charged).  This is a sure way to kill most mp3 players.  As a safety rule, always check and use the “safely remove hardware” option if it is available on your computer – lower right hand corner (green arrow pointing to chip) in most Windows taskbars.  If it is not available, wait one full minute after your last file transfer to unplug the mp3 player – even if your mp3 player says “OK to disconnect.” If your mp3 player uses AA, AAA, or any type of user-removable battery, you must take extra steps to prevent equipment damage when replacing batteries (most product manufacturers do not know this tip).  Before removing the batteries, power the player off and let it sit for one minute or longer.  Run your hand along the side of your computer tower to dissipate static electricity (or use any other method available to dissipate static electricity).  Use only and exactly the replacement battery recommended by the manufacturer.  Carefully remove the old battery.  Hold and gently squeeze the new battery for a few seconds to dissipate static.  Hold the mp3 player case in one hand, and carefully insert the new battery.  One single static spark, and your mp3 player could be history.  Also, check your product documentation beforehand to see if removing the battery will result in your song’s being erased/data being lost.  Many, if not most, mp3 players do not have replaceable batteries – the manufacturers do not have them, and popping open your mp3 player more often than not causes damage to additional components. If the solutions above do not work, and you have gone through troubleshooting with the manufacturer, you may have hardware damage and the player will need to be replaced. -Tha Mp3 Doctor
0helpful
2answers

The songs on my mp3 will not play. They appear on the screen but no sound. THere seems to be trouble with the battery.

Make sure the hold switch if off. Reset the player. Try a different USB port on same computer. Try a different computer with the same OS (to prevent formatting-related errors)  Here's some general info about the problem:  “My Mp3 player won’t turn on” or “My Mp3 player won’t hold a charge.” (POWER SUPPLY ISSUE) The tricky part about these issues is that there are several possible causes – it could be software or it could be hardware.  Before you try anything else, make sure the mp3 player’s “hold” or “lock” switch is not engaged.  See your user’s manual for location of switch/ instructions (available from manufacturer’s website).  If the hold is engaged, the mp3 player will not charge, and it will not turn on.  Then, make sure the player is plugged into a compatible computer with a USB 2.0 port.  Manylaptops and older desktops lack sufficient power resources to properly power/charge/utilize an mp3 player.  Next, try resetting your mp3 player.  If that still fails, try your device’s “recovery” button. There is a specific button that triggers the recovery mode – volume + for most players, REC button for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off even if you have to reset the player to turn it off (if it is dead, this won’t be a problem), hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player (even if it is completely dead) - it will pop up a window that says Found New Hardware Wizard. Make sure that your mp3 player is not designed for a country other than your own – this information can be obtained from the manufacturer in most cases.  European and some Asian current systems are different than in the U.S., Canada, and Mexico.  If you plug a United States mp3 player into a European wall outlet, you will fry the player.  If you plug a German mp3 player into a US outlet, it will have insufficient power to power the player.  There are transformers available that can correct for this issue. If you have lost the original charger for your mp3 player, try to obtain the original charger.  If the original is no longer available, check your product specs to get EXACTLY the correct voltage.  It may seem harmless to use a 5V charger on a 4.5V mp3 player, but in many cases you will damage the mp3 player by doing this. Also, never unplug an mp3 player while it is transferring music/files/performing a firmware upgrade (and also, never perform these activities when your player is not at least 75% charged).  This is a sure way to kill most mp3 players.  As a safety rule, always check and use the “safely remove hardware” option if it is available on your computer – lower right hand corner (green arrow pointing to chip) in most Windows taskbars.  If it is not available, wait one full minute after your last file transfer to unplug the mp3 player – even if your mp3 player says “OK to disconnect.” If your mp3 player uses AA, AAA, or any type of user-removable battery, you must take extra steps to prevent equipment damage when replacing batteries (most product manufacturers do not know this tip).  Before removing the batteries, power the player off and let it sit for one minute or longer.  Run your hand along the side of your computer tower to dissipate static electricity (or use any other method available to dissipate static electricity).  Use only and exactly the replacement battery recommended by the manufacturer.  Carefully remove the old battery.  Hold and gently squeeze the new battery for a few seconds to dissipate static.  Hold the mp3 player case in one hand, and carefully insert the new battery.  One single static spark, and your mp3 player could be history.  Also, check your product documentation beforehand to see if removing the battery will result in your song’s being erased/data being lost.  Many, if not most, mp3 players do not have replaceable batteries – the manufacturers do not have them, and popping open your mp3 player more often than not causes damage to additional components. If the solutions above do not work, and you have gone through troubleshooting with the manufacturer, you may have hardware damage and the player will need to be replaced. -Tha Mp3 Doctor
1helpful
2answers

Dying battery

I would recommend running the battery till it is flat, by playing it for as long as possible, at full volume. Then charge it up for ages, maybe all night. To minimize battery wastage change the brightness to minimum and the display to 15 seconds. The reason the battery dies is because of excessive pressing of buttons. If this fails take your player to one of the specialist Sony Places that will fix it. I believe these are listed in the warranty or the manual that came with the player.
0helpful
3answers

Sony help

Make sure the hold switch if off. Reset the player. Try a different USB port on same computer. Try a different computer with the same OS (to prevent formatting-related errors)  Here's some general info about the problem:  “My Mp3 player won’t turn on” or “My Mp3 player won’t hold a charge.” (POWER SUPPLY ISSUE) The tricky part about these issues is that there are several possible causes – it could be software or it could be hardware.  Before you try anything else, make sure the mp3 player’s “hold” or “lock” switch is not engaged.  See your user’s manual for location of switch/ instructions (available from manufacturer’s website).  If the hold is engaged, the mp3 player will not charge, and it will not turn on.  Then, make sure the player is plugged into a compatible computer with a USB 2.0 port.  Manylaptops and older desktops lack sufficient power resources to properly power/charge/utilize an mp3 player.  Next, try resetting your mp3 player.  If that still fails, try your device’s “recovery” button. There is a specific button that triggers the recovery mode – volume + for most players, REC button for others, play for others, and skip forward for still others.  The general formula goes something like this, although you may have to substitute another button for “volume +”: disconnect the player from the computer, turn it off even if you have to reset the player to turn it off (if it is dead, this won’t be a problem), hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player (even if it is completely dead) - it will pop up a window that says Found New Hardware Wizard. Make sure that your mp3 player is not designed for a country other than your own – this information can be obtained from the manufacturer in most cases.  European and some Asian current systems are different than in the U.S., Canada, and Mexico.  If you plug a United States mp3 player into a European wall outlet, you will fry the player.  If you plug a German mp3 player into a US outlet, it will have insufficient power to power the player.  There are transformers available that can correct for this issue. If you have lost the original charger for your mp3 player, try to obtain the original charger.  If the original is no longer available, check your product specs to get EXACTLY the correct voltage.  It may seem harmless to use a 5V charger on a 4.5V mp3 player, but in many cases you will damage the mp3 player by doing this. Also, never unplug an mp3 player while it is transferring music/files/performing a firmware upgrade (and also, never perform these activities when your player is not at least 75% charged).  This is a sure way to kill most mp3 players.  As a safety rule, always check and use the “safely remove hardware” option if it is available on your computer – lower right hand corner (green arrow pointing to chip) in most Windows taskbars.  If it is not available, wait one full minute after your last file transfer to unplug the mp3 player – even if your mp3 player says “OK to disconnect.” If your mp3 player uses AA, AAA, or any type of user-removable battery, you must take extra steps to prevent equipment damage when replacing batteries (most product manufacturers do not know this tip).  Before removing the batteries, power the player off and let it sit for one minute or longer.  Run your hand along the side of your computer tower to dissipate static electricity (or use any other method available to dissipate static electricity).  Use only and exactly the replacement battery recommended by the manufacturer.  Carefully remove the old battery.  Hold and gently squeeze the new battery for a few seconds to dissipate static.  Hold the mp3 player case in one hand, and carefully insert the new battery.  One single static spark, and your mp3 player could be history.  Also, check your product documentation beforehand to see if removing the battery will result in your song’s being erased/data being lost.  Many, if not most, mp3 players do not have replaceable batteries – the manufacturers do not have them, and popping open your mp3 player more often than not causes damage to additional components. If the solutions above do not work, and you have gone through troubleshooting with the manufacturer, you may have hardware damage and the player will need to be replaced. -Tha Mp3 Doctor
0helpful
1answer

Battery dies quickly/ device shuts off randomly

ok maybe you have defective battery replace a new one!! and or you have virus inserted to your memory from your loader or loading station.
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