It seems my DVD/CD-Rom drive has stopped working. I tried to put in a CD and nothing appeared. When I went to check under My Computer, all it displays is the C: drive. In the Device Manager, there are two exclamation marks under DVD/CD-Rom drive next to PIONEER DVD-RW DVRTD08L ATA Device and ZC2365M KMM590M SCSI CdRom Device.
Right click on the device name and select properties and you'll open a window with access to enable the device or open the troubleshooter.
Sometimes if you disable, reboot and enable plug & play will reinstall the device.
If your drivers have been corrupted you may be able to roll them back and then update once the drives are working.
You might want to take a trip to windows update and see if it will detect the error and offer you a fix.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!
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