Call 1-800-448-4639. Send strap and check ($8 for rubber, $10 leather, $12 for metal) to TG Service Center, POB 8009, Little Rock, AR, USA 72203
Followup to the information for TG Service Center (official contractor for Timex.com service). Message on my answering machine...They do not carry the replacement band for the WR100M. Since the WR100M has the notch on one strap for the round bubble level, it is a unique band. I have given up trying to replace it and bought a Casio SGW-100B (compass, temperature, better strap, better looking! and same price, ~$50 at Walmart).
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Just wanted to say thanks for the info on the TG service center - I sent my watch to them months ago, then was sent a bill, which I paid, and then never got the watch back. I'll let you know how it goes - hope the number works!
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