When i am ironing all the power in the house goes off and it is a brand new iron
Patrick,
The iron may actually be ok. If not, remember that because it's new it will come with a guarantee.
Did you put the plug onto the iron yourself? Check inside the plug to make sure that there's no bare wires that can touch as the cord flexes as you iron. This would cause it to short and throw the power in the house.
Try using the iron in a different room. If you get the same problem then there's possibly a wiring fault (maybe a broken/worn insulation on the wires of the iron cord ... though as it's new, I would doubt this).
Are you using an electrical extension lead to plug the iron into? If you haven't overloaded the socket with other electrical appliances it may be that the extension cable has a broken/faulty/loose wire inside that when they touch, causes the power to go off. A few years ago the power in my house used to go off on occasions whenever someone went to the fridge. The fault was traced to split insulation on one of the wires in the extension cable I was using. Whenever somebody stood on the cable it shorted out and cut the power.
To be really sure - go into a neighbours and use the iron! If the power goes off - it's the iron at fault. If not, it's probably just a small problem like worn insulation/loose/broken wire in an extension lead in your own house.
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