NorStar T7316E Telephone Logo
Posted on Apr 07, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Help finding out what my general mailbox number

I was out yesterday and my boss tried to log in to my phone to retrieve messages and locked me out. I am not sure how to find out what the general mailbox extension is to go in and reset the password. Is there a feature of some kind that will tell you what extension it is?

Answer This Question
  • Anonymous Dec 22, 2011

    Feature 985

×

2 Answers

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

  • Expert 192 Answers
  • Posted on Apr 28, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

Joined: Mar 19, 2009
Answers
192
Questions
4
Helped
239290
Points
557

Ok, first of all the general Mailbox is 100 for 3 digit extensions or 10 of 2 digit extensions.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).

Default password is "0000".

Anonymous

Level 1:

An expert who has achieved level 1.
New Friend:

An expert that has 1 follower.

  • Contributor 4 Answers
  • Posted on Oct 25, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.
New Friend:

An expert that has 1 follower.

Joined: Oct 25, 2009
Answers
4
Questions
0
Helped
2106
Points
4

What kind of telephone system do you have also what is your Voicemail system is it Startalk or call pilot.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
2answers

Why am I not receiving General Mailbox voicemails?
Hi,

Please make sure that the customer is calling the correct number that you think that they're calling. Then, call this number yourself and leave a message before going to check the message again. If you can't find your message, please call the business' phone company and ask them if there are multiple mailboxes linked to your business phone number. If so, they can provide access to the other mailbox for you.

Thank you.
Read full answer
Nov 03, 2022 • General Lands Phones
0helpful
1answer

Nortel phone - VM box locked contact admin - tried solutions & no luck
Hi Lyndsay,

Have you tried feature 985, and then press 9, and enter the passed resetsmppwd? That should reset the login on feature 983 to 1020000 for three digit extensions, or 102000 for two digit extensions. Once you get into there, you can reset the mailbox password for the general delivery mailbox. Depending on your system, even though the general delivery mailbox might be on extension 363, the mailbox number is likely to be 100.

Read full answer
Jan 04, 2014 • Nortel T7316E 2-Line Corded Phone
4helpful
1answer

Can't access the General Delivery Mailbox
To retrieve message from mailbox behind the phone:
Feature 981
Enter your password as asked

To retrieve message from mailbox that is not behind the phone:
Feature 981
Press OTHER
Log = Your ext # and password together
Press OK

Example if mailbox 100 and password 1234 then your log = 1001234

Example if mailbox 221 and password 5678 then your log = 2215678
Read full answer
Oct 15, 2012 • NorStar M7310 Corded Phone
0helpful
1answer

HELP! Deleted the mailbox
I don't have a passcode to access my message. Help me please
Read full answer
Jan 30, 2012 • Mitel 5312 IP Phone
1helpful
3answers

My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.

Feature 985 will show you your mailbox extension
Read full answer
Apr 25, 2011 • Nortel T7316E 2-Line Corded Phone
0helpful
1answer

Hello i have a Panasonic KX-T7420 phone. how do i listen to the messages? thanks
Which ones? A Pana brand VM has an access code of 165. Your personal messages are in your box, the system messages (General Delivery Mailbox) are in mailbox 998. When you dial 165, you're automatically in your box. Mailbox 998 has a special access code that you dial and use to retrieve messages. We try to prevent messages from being dropped into the GDM, but it happens.

Carl
Read full answer
Apr 13, 2011 • Panasonic KX T7436 Corded Phone KX-T7436
0helpful
1answer

My phone is Norstar M7324. I can't get voicemails. I have customers called and left voicemails but I can't receive them. I use Feature 981 and it tells me no messages everytime. Any advise? Thanks.
Maybe the callers are leaving messages in the General Delivery mailbox? From your phone, dial Feature 981, when it prompts you for a password, press the button under "OTHR", and you will be prompted for the log. (The log is the mailbox and password combination for a mailbox not assigned to your phone.) If you use 2-digit extensions, the General Delivery mailbox is #10, for 3-digit extensions, the mailbox number is #100, and etc. The default General Delivery mailbox password is "0000". So, using 2-digit ext's, the log would be 100000, then press # or OK and you can retrieve the messages. Write back if you need more help.
Read full answer
Mar 16, 2010 • NorStar M7324 Telephone
0helpful
1answer

We have a norstar m7310 and the mailbox is locked due to too many failed password attempts. I did log into the System administration and reset the password to that mailbox and it is still locked. How do I...
When you reset the password, it goes back to the default of "0000". When you try to log into that mailbox the next time, it will prompt you to change the password. Hope this helps!
Read full answer
Oct 21, 2009 • NorStar M7310 Corded Phone
0helpful
1answer

T7208 nortel network general voicemail locked
Generally, you dial feature 981 to get in, then extension number and password. If you have no new messages it will say that, then give you the option to review old messages. To delete a message you press 76. If that doesn't work, login to your mailbox, press 8* then 6 to get to "go to message" then press the message number and #. If you have an on-site administrator, they can delete your mailbox as well, otherwise you will have to call your tech help service and have them erase it remotely.
Read full answer
Jan 21, 2009 • Nortel Business Series Terminal T7208 -...
2helpful
1answer

Cannot Reset Password
feature 983 ... password 12000 or 1020000 generally. Hit mail box. enter mailbox #, reset password.
Read full answer
Sep 11, 2008 • NorStar M7324 Telephone
Not finding what you are looking for?

View Most Popular

T7316E Telephone

  • Lands Phones

Related Question

Why am I not receiving General Mailbox voicemails?

  • General Lands Phones

Related Topics

598 views

Ask a Question

Usually answered in minutes!

Popular Questions

How do i set up a voice mail greeting on my nortel phone?

NorStar T7316E Corded Phone

How do I turn off the ringer on a Nortel T7316E?

NorStar T7316E Corded Phone

Template for T7316 Phones

NorStar T7316E Corded Phone

How to disable do not disturb from Nortel phone

NorStar M7310 Corded Phone

Nortel T7316E

NorStar T7316E Corded Phone

Top NorStar Lands Phones Experts

Cindy Wells

Level 3 Expert

6688 Answers

Paul Bade

Level 3 Expert

1818 Answers

Daniel Blask
Daniel Blask

Level 2 Expert

232 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...