My Joey and Hopper keep going in to sleep mode it is getting very frustrating is there a way of stopping this or can I put the card in to another receiver. I want to trash it as it keeps going in to sleep mode. HELP!!!!
Hi there joe ibrahim, my name is Kimberly and I form part of the Social Media Department with DISH. In order to disable the Inactivity Standby on your receiver you will need to press Menu on your remote, select Diagnostics, and then Updates. In the Updates screen select Disable and then Save. This will resolve the issue. Feel free to reach me at: [email protected] with any questions.
Kimberly Escobar
Social Media Representative
DISH L.L.C
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To change which hopper your Joey is linked to if you go to the Joey and get the remote.
If you press menu, go to settings then to network setup, selected on whole home.
Now on the screen you will see the devices listed use the remote to highlight the correct hopper and press select and then save.
Hi there joe ibrahim, my name is Kimberly and I form part of the Social Media department with DISH. In order to disable the Inactivity Standby mode on the Hopper and Joey system, press 'Menu' on the remote, select 'Settings', then 'Diagnostics' and last, 'Updates'. From the Update Screen select Disable and be sure to select 'Save'. If you have additional questions feel free to reach me at: [email protected]
Kimberly Escobar Social Media Representative DISH L.L.C
I have a c712 and we have noticed that when i put it in sleep mode over night the hopper was getting to warm and making the ice cream foam ( we use non dairy) on the top but still liquid on the bottom. We had to turn the sleep mode temps down for over night. We haven't had a issue after that. Hope this helps.
For the Hopper I have used code 0464, however, the ring around the OK does not seem to work using this code. I'm looking for one that will work everything as well.
most times this is indicator of a video card problem, most times you try booting in to vga mode and see does it go to sleep. if it does not go to sleap you video driver is bad and needs to be reinstalled. if it does go to sleep it is usually video card issue. to boot in to vga mode turn ur pc off and once u press on to put it back on start pressing button F8 and advanced menu will come up and you have to choose boot in to vga mode. if this does not work same way go to safe mode with networking and reinstall video driver by going in to device manager.
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