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Posted on Oct 29, 2017
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DocuColor 12 CopyCal

Trying to calibrate our copier. Prints come out fine but color copies are a mess. When I start CopyCal, the printer prints out "Page #1" which I then put on the scanner and scan as the directions say to. Then it asks for "Page #2" to be put on the scanner to scan. I have no idea what Page #2 is. It never prints one out. Any ideas? Thanks!

1 Answer

Bill Boyd

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  • Xerox Master 53,816 Answers
  • Posted on Oct 29, 2017
Bill Boyd
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Joined: Jan 04, 2013
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Probably a reprint of page one to see if the adjustments are correct

5 Related Answers

Anonymous

  • 56 Answers
  • Posted on Dec 27, 2007

SOURCE: Xerox Docucolor 12 color copier language problem

Hi, there is no way to change language on Touch screen without calling Service. Best regards.

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Anonymous

  • 2 Answers
  • Posted on Aug 21, 2008

SOURCE: XEROX DOCUCOLOR 12

If you open the front door of the DC1250 and pull out the conveyor unit, you will see the heater unit on your right hand side. We need you to remove the heater cover (fastened by two screws). Once the heater cover is opened, you will see a black long strip on your left hand side whereby you will notice oil on it. Next you remove the fuser web (on the right hand underside of the heater unit) whereby it will reveal the Upper heater roller and Lower pressure roller. Please check if you see any oil stains on the Upper fuser roller. If there is, it means the oil pump, oil pipe etc are working well (i.e oil is supplied to the Upper roller).

Next we need you to check if there are any scratch marks on the Upper Heater Roller. We need you to recall if you have had encounter or incidences of paper jam at the heater unit whereby you pulled out the paper to clear the jam. We are concerned that the upper roller may be scratched. From the print out results, there is a fusing problem with the copier, which could be a result of the fuser nip clutch and also the upper fuser roller.

Anonymous

  • 1 Answer
  • Posted on Nov 26, 2008

SOURCE: Xerox Phaser 7300DN will not collate

Try using the PCL driver from the Xerox website, rather than the Postscript one supplied with the printer.

I had the same problem and installing the PCL driver solved it.

faxman789

Gary

  • 301 Answers
  • Posted on Jan 17, 2009

SOURCE: i need driver for docucolor 12 for vista

This product is not supported in the Microsoft Windows Vista Operating System.


but here is a link for Vista. Choose either Vista x64 or Vista and see if it becomes available:

http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=DC12LP&Xlang=en_us&Xcntry=USA&prodName=DocuColor%2012%20Printer

Anonymous

  • 2 Answers
  • Posted on Feb 08, 2009

SOURCE: uneven tints printing to a Xerox Docucolor 12

Dont Change Drum Unit Clean the Drum Grind Unit

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I have a docucolor 12 and x12 fiery. I am trying to calibrate from the fiery. It will printer calibration page, but it can't measure scanner. It comes up with check scanner cable connection. I have tried...

You should have a color separation guide with small gray scale from Kodak. You put the gray scale and the calibration sheet on the glass and follow the instructions from the fiery display.
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XEROX Docucolor 12 Color Developer PN needed HELP

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Xerox Doculor 12 with Fiery EX12 not receiving print jobs

Check on the Fiery to see if Bonjour is enabled. I often have the same problems on Mac and it seems that once I enable Bonjour, all is good!!
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Prints aren't plain, it have some texture like crayon

its problem of toner

its of good quality

and also check proper supply of toner into develper assembly

trying to add some extra ink directly in developer assembly

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cartridge motor running
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the only thing apart from software corruption is that you could try printing a configuration sheet. If this prints then black printing is working. If it won't then print a test page then you need composite patch 1-7QU5B.ps from the xerox "drivers and downloads" site. If none of this works it is a software reload.
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If you moved the printer, make sure the conections from the printer to the Fiery are secure. If loose the prints will be black but when copying will be fine.
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Error 9-363

NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.
0helpful
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9-369

: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
or
  1. Power OFF the machine.

    dc12-pwr-sw.jpg

  2. Wait 30 seconds.
  3. Power ON the machine.
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