Hey I have a blackberry Tour 9630 I was charging it then it went off, after it went off I charged it and it started to reload and in the middle of the phone's rebooting this picture appeared and under it , it says "Reload Systems: 552." I've tried EVERYTHING!!! How do you get rid of this error??? Please Help me.......... :)

SOURCE: Reload software 513 for blackberry storm

I'm not too sure if all your data will still be there. But you can fix this yourself. You should be able to reload the device software with the Blackberry Manager.

SOURCE: How to resolve "reload software:552"

I had this on a bold 9000 when trying to update the firmware. The only way i found around it was to remove the battery and plug it into the computer and reload the old firmware. This method worked for me after playing about unplugging and re-plugging, whether it will work on the 8520 i don't know, good luck!

rey francis basa

• 666 Answers
• Posted on Jul 04, 2011

SOURCE: what do i need to

Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

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