If you do not wind the watch, and if it is electronic it obviously has a battery. Very possible even with a new watch the battery has run out. This is especially if the watch was sitting for about a year in their inventory before you bought it.
I am not sure if your watch has a kinetic type movement where it charges the watch, or it is purely an electro-mechanical type movement. I did read it has a quartz referenced movement for the mechanical balance wheel. This would certainly involved a battery. If changing the battery is not the fix you would have to send the watch for service.
SOURCE: second hand not working
The second hand is the little dial at the bottom. The one in the main part of the watch is for the stopwatch portion of the watch. It is a little screwy
SOURCE: Looking for Fossil Twist ME1020 owner's manual
As a last resort you could contact Fossil and ask them to send you one!
SOURCE: my fossil watch suddenly stop
Two years is an average lifetime for watche's battery. Visit your nearest watch repair shop and ask to replace battery.
SOURCE: The hands have stopped on my Fossil Big Tic watch
This watch has 2 batteries so sounds like the main one has gone flat and the display one is still going, you just need to get the battery replaced.
SOURCE: I have purchased a Fossil
I have the same problem after only 3 weeks. Did you get any compensation?
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