I have an Amazon Kimble and now have a new WuFi service. I don't have or don't rember ehw password so I can't get into the store to download books. Can you help?

Is it WiFi in your home? If that's the case, and, you still can't remember/find your network's username and password--try resetting the wireless router (or access point--AP) to default factory settings. Use your PC or laptop to reenter factory settings with the router's/AP's networking address entered into a browser (likely Internet Explorer)--it should appear as something like 168.192.0.1 (depending upon your particular router)--it's in the manual.

If you don't have a manual, download the PDF version from the router/AP manufacturer online. Navigate within the menus provided on your PC's/laptop's screen. One of the menus should offer default factory reset. Indicate "Yes." (If you can't read a PDF file on your PC/laptop, download and install the free Adobe Reader from adobe.com.)

Once the router is reset, the manual indicates the temporary username and password to use for WiFi. This is the time, though, to invoke security once again for the router/AP--enter a sensible and secure username and password--something memorable, yet difficult for others to determine. Use letters, numbers, and even certain special characters. Follow the instructions to set up security, replacing the simple username and password--use WPA2 or WPA (encryption). WPA2 is the most secure.

Now's the time to configure the Kindle or other tablet: You need to find the WiFI settings menu in your Kindle--after enabling WiFI in the tablet, find your router/AP user name you just configured via your PC/Laptop in the Kindle menu--perhaps among those from other WiFi signals from neighbors or businesses. Choose your username, and enter the password. It should connect--securely now.

In a few locales in America (say, in California), not configuring security even proves illegal. Always secure your wireless network--people actually may scan for networks in order to share bandwidth--or, far worse, to garner sensitive personal info and otherwise hack in. Even these days, many people refuse to take sensible steps towards security--they're happy to get a connection of any type--not being locked out of their WiFI by forgotten security, either. That's a "shortcut to thinking."