My Jura Z6 grinds the beans, but no water/coffe comes out. When I press and hold the RINSE button nothing happens.

When a grinder is jammed, generally the motor won't be able to spin the burrs to grind the beans. This can happen for a couple of reasons: coffee oils and debris can easily build up in the burrs if they have been left to collect over time.

I think water dropped into electric parts and now something burn out...no suggest, just send them the coffe maker

you have to change the amount of the water on the small coffe button. Press and hold it while is making coffee .When you want to stop -just take off your finger from button.

I just called Jura support and they talked me through this SIMPLE solution and it worked right away. Change the grind setting *while the grinder is a spinning*. If you don’t do it while its spinning nothing will happen.

Don’t hesitate to call Jura - their support team is very good.

800 220 5701

The milk tubes should be submersed into water with a milk cleaning agent. sounds like you've left the milk tubes drawing from the fridge with milk in it.
Bean to cup cleaning

Hi Bill
What happens when you do a tea ? (hot water only, NOT the steam button) do you also get little water ?
The fact that you are getting steam is good as there are 2 heating systems in the unit.
Have you ran the descaling recently (if you do not use filter ) ?
If you have or use a filter the problem is likely to be at the rear of the machine, however the back contents all the power and you will need to be happy to do some stripping down of the machine,
In the back you have the pump, valves, heater etc.
I am just about to draw up a flow chart of the water system inside the machine and have it published online (couple of days).
Are you happy to strip machine down ?

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It seems withthis model you have a 1 year or 4000 cups warranty with this.
If you are within this, then give them a call - here is the Manual if you don't have it -
MANUAL -

I suggest you start by removing the beans in the hopper and wiping around to remove oils.
Then refill with fresh dry beans.
Plug in and set up as normal
Set to brew a standard large cup - and adjust grinder to coarse setting while grinding.
Do not adjust with grinder quiet - it must be done while rotating.

Make at least 10 cups this way at the coarse setting.

I think what has happened is that damp beans (frozen or cold) have entered the unit and caused the coffee to gum up at the top of the burr.
This will just push fresh beans out of the way instead of starting to grind them.

If you use dry (light loast) beans, it doesn't seem to happen as much.

Just ake sure you refrigerate most of your stocks, but keep a small stock at room temperature in an airtight tin to prevent this kind of thing.

You can actually push down on the bean stack slightly with a wooden object while the grinder is running if nothing moves on the coarse setting to get things moving.

I had a similar problem, and solved it by turning the grinder by hand against resistance. Apparently the grinder wasn't really turning during the cycle and needed to be cleared. If your beans are "hopping" this may be a different problem.

I think this might be because no beans have gone down into the mill. There is a definite difference in sound when it is actually grinding beans. Try emptying the beans out, set it to the coarsest setting, put the beans back in, shake the thing a bit then turn it on.

going to get it fixed.