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Electric shock In using my headset for Dragon Naturally Speaking, I heard a buzzing sound and then felt an electrical shock on my ear. It was frightening and painful. Is it possible to receive electrical shock from a headset? (it is plugged in by way of jacks).

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Did you ever find an answer to this? We have had a couple of agents have this happen to them also just this week. I would like to know if it's the headset or something else.

Posted on Jan 24, 2014

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SOURCE:

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Posted on Jan 02, 2017

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SOURCE: In recent days my headset (590A) has only been

Your headset can be used as stereo headphones or a wireless microphone for a bluetooth enabled device like a cell phone or a computer. When you plug the headphones into a device with the 3.5mm jack the headset automatically turns into stereo headphones and disables the microphone(headphone mode). It sounds like whatever device your headset is connected to via bluetooth is using the wireless microphone protocol where sound only comes through the one speaker and the microphone is on(microphone mode). The bluetooth protocol settings of your device may have been changed accidentally. You will need to go into the bluettoth settings of your device you are using with your headset and change the protocol. If it is a cell phone you will need to go into the bluetooth settings in the settings menu. If it is a computer your can adjust the bluetooth settings in the control panel.

You can download the pdf file of your instruction manual for your headset here

I hope this was helpful and let me know if you have any other questions. Thanks for using FixYa

Posted on Oct 15, 2010

  • 1 Answer

SOURCE: Compatibility with Dragon Naturally Speaking

This problem was not fixed. Agent gave up on me and disconnected

Posted on Oct 03, 2008

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Lookup serial number


The key might be on the manual or the box if its not on the cd.
Dragon Naturally Speaking is a software program designed by Nuance Communications that enables a user to speak instead of type to both transcribe information and control his computer. This is beneficial if you don't like typing or physically cannot do it.
The software requires a headset microphone to work and some configuration to get started. To continue using Dragon Naturally Speaking, you must register it or it disables itself.
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The location of the serial number varies depending on the software version, but it should be located on the box, CD case or manual.

Start Dragon Naturally Speaking.
When it completes the loading process, click "Activate Now" when prompted and then click "Activate Automatically."
Enter the serial number in the space provided and click "Generate Activation Key."
Copy the activation key into the activation text box and click "OK" to activate Dragon Naturally Speaking.
How to activate Dragon NaturallySpeaking without an Internet connection
http://www.spectronicsinoz.com/article/how-to-activate-dragon-naturallyspeaking-without-an-internet-connection

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Hello,

Did you check the installed sound devices on the computer?
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This problem was not fixed. Agent gave up on me and disconnected

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