This is just a logical guess: I think the game you speak of was released 7 years ago. It is likely that password promotion no longer exists. While there is nothing wrong with the DS, it is also a system that is no longer supported. Any bonuses etc that you might find related to the system and games will most likely no longer apply.
SOURCE: Need Nintendo DS Instructions
Nintendo provides these online, you don't even have to have it mailed:
http://www.nintendo.com/consumer/downloads/ds_english.pdf
There you go!
SOURCE: my Nintendo microphone
My Nintendo ds lite also would not respond to voices. I have brain age 2 and Zelda. In the Zelda options there is a mic test. This will show a graph bar that measures your voice. Well the mic was not working at all for either game. I simply took out the battery and held the power slide for a couple seconds. Amazingly the mic works now for both games. I do not know if moving the power slide is significant, but on computers to de-static them you remove all power sources(battery and ac adapter) and hold the power button for 10 seconds.
SOURCE: nintendo ds lite game won't stay in
hi there the battery may be faulty and therefore decreceing the battery life meaning the game might be cutting out due to the battery
The other option is that the game slot has some dust or residue in it and the game is not connecting in the slot correctly
Hope i helped
Mike @ psp-repairs08
SOURCE: nintendo DS not recognising R4DS CARD
Had this problem too. Solved it by cutting a small piece of thin card (cigerette box} or anything similar , and inserting it along with the r4 card to make it a tighter fit.Insert it in the back side of the r4 card, not the side with the metal contacts.hope this helps.
SOURCE: My daughters nintendo ds lite bottom screen will not stop shaking
you recalabrate the screen five times , then tap it gentally on your hand
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