WE have a norstar phone with 8 lines

Seems to be a known issue. The normal way is to disconnect the main control box unit.

There is a video in the link

https://www.google.com/search?q=wo+lines+stuck+on+a+Norstar+phone

..

your line button is stuck down, play with it to free it.

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt,
press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)
The display should say line 002: appear only
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear & ring
press the Chng key till it says appear only press next key (lower right arrow)
The display should say line 002: appear & ring
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

Changing programming on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) - display should read "lines"
4.- Press "SHOW" (top right arrow)- display should ask for a line number
5.- enter in the line number you wish to change the supervision on in a 3 digit format. ex. line 1 = 001
6.- press the show key (top right arrow)
7.- The display should say Trunk/line data
8.- Press "show"(top right arrow) - display should read "trunk type"
9.- Press the next key (bottom right arrow) 7 times"
10.- the display should say "trunk mode: unspr"
11.- Press softkey "CHANGE" to "super"
repeat steps 5 - 11 for the remainder of the lines Press the Rls key when finished

Programming is done on 7310, 7324 and 7316 type sets.Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the pool on.
Press the show key (top right arrow)
The display should say Line Access
Press the show key (top right arrow)
The display should say Line Assignment
Press the next key (bottom right arrow) .
The display should say Line Pool Access.
Press the show key (top right arrow)
Press the next key till you get to the desired pool(bottom right arrow) .
Press the Chng soft key from N to Y
Press the heading key till the display says Line Pool Access(top left arrow).
Press the next key (bottom right arrow) .
The display should say Prime Line
Press the show key (top right arrow)
Press the Chng soft key till you get to the desired pool
Press the release key when finished

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the next key(bottom right arrow).
the display should say LINES
press the show key (top right arrow)
the display should ask for a line number (001-004, 025-028 *thats lines 5-8) enter line that you want to take out of the pool group and press show (top right arrow)
the display should say trunk/line use
press the show key (top right arrow)
display should say line type:pool A
press the change key until it says public
press the heading button(top left arrow) til it says lines again
repeat procedure for next line/lines
press the release key when finished

To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished
if the programming doesn't look like 1 described call me @1.410.984.4840

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