When you put in a blue ray movie the screen goes blank

That is actually a poor conclusion. There are three different lasers, one for blu-ray, one DVD and one for CD games all in one holder inside. It certainly CAN be the laser. The description id the DVD/Blu-ray part is having focus problems. Contact Sony for a service center that can install a new drive (It needs to be calibrated on install)

Hi,

This is a common problem on the PS3 unfortunately and is caused by a faulty blue-ray drive. Unit will have to go back to Sony for service.

You should try a DVD cleaning disk first to be sure that dirt on the laser lense is not causing the issue.

You can also open the case and clean the laser lense with a Q Tip and an alcohol cleaning solution.

If you plan on opening the case at any stage please ensure the unit is disconnected from its power supply.

If this fails and you are confident with electronics there are several videos on YouTube showing how to replace the drive if you choose to order it and do it yourself.

See an example below.

Hope this helps. Please remember to rate my answer. Many Thanks

1. Turn off the ps3.
2. press down on the on/off button on the front of ps3 while turning on the button from the back. DO not let it go until you hear 2 beeps and will show a red light.
3. press the on/off button again and do not let it go until you hear 1 beep, paused, and two beeps. Let it go.
4. There should be a prompt asking you what to do. If you have hdmi, answer all the question yes etc.
5 there should be a menu list asking what you need done.. setting wise..

6. Choose the # 3rd list (not sure how many they were).
7. IF it tells you that your data is corrupted etc.. just click ok
8. wait till progress ends ( if it tells your your data is corrupted again, just click ok again).
9. It's going to do some loading again...
10.. end of restoring and you should see your ps3 menu

hi...please verify:

• your dvd disc region (must be region free or 1 - for USA)

• playing blue-ray MOVIES disc, to check a possible problem with your reader .

if the blue ray movie doesn't work, you have got a possible problem with your blue ray dvd reader .
then, take it to an assistance center for hardware repair ..

thank u
rate me!!.

Here's what you do send it to Sony and wait a year to get it back that's if your still under warranty which is about a year or..........go to staples and ask for a DVD or blue ray disk cleaner to put into your ps3 system a blue ray cleaner would be better but a DVD cleaner could work. this is mostly caused by putting dirty disks into your ps3 system the blu ray laser is probley just dirty nothing to worry about
ps. have you tried out burnout paradise and midnight club LA they are awesome you should check them out and for some good reviews of ps3 and xbox 360 games you can go to rawgamplay.com

sounds like the lens servo my be ought , this is the small motor that ajust the lens between playing a game, movie, or blu-ray

sounds like the blue ray lens fried, u should be able to find one on ebay or craigs list not hard to put in

Make sure u have enable dvd and blueray play back. go to setting and enable it. cant come up with the step by step from the top of my head but im pretty sure its under settings. hope this works

Try a Blue Ray lense cleaner dont where to get

If it is a blue ray, you need a blue ray dvd player.