Black screen keeps popping up

Could possibly be picture in picture (pip).

Sounds like 'picture in picture' was turned on. And if there is no 2nd video source, it shows up as a black rectangle. Find a button that is labelled PIP or similar and press it, maybe several times. It may move the PIP around the screen before turning it off.

Is it plugged in directly or with a USB extension cable? Some cheaper cables are not sufficient to charge it.

The black box is caused by the Closed Caption option of the tv. Go into the menu and turn it off.

Hi omsoc,

This could possibly be an issue with closed captioning. While some closed captioning is a marquee-type text near an edge of the display, your television may have an option turned on to display a different channel of captioning that would likely display a large black box on your screen if there is no data to display. This would explain why this would take place suddenly at the same time each night, as well as why pressing the display button would cause it to disappear. I suggest you look into your menu to try turning this option off, then watch the channel you normally watch at this time. If this does not resolve the situation, I recommend you contact your manufacturer’s product support line.

Thank you,
Jason,
Go Ahead. Use Us.

try unplugging th tv for 30 second and then turn it back on that should work =]]

my tv was working fine. somebody hit the menu button on the tv or the remote and i get the black box appearing in the middle of the screen. and also the pip is staying on my tv it keeps showing "a snowy picture of pip sjpwomg channels 2 through 18 i cannot figure out how to get this off of my screen.

Any chance of a model number to enable accurate description?

i am not familiar with this model, but on most sets you will have a button on the remote to activate pip, when active you should be able to adjust channels on the small display with the remote and cycle through inputs. depending on the tv you will either have 2 inputs for your cable/sat/tv feed, or will have 1 with a dual tuner.
check the connections in the back for a second cable input, or hook up a dvd/vcr/game console/etc to test the pip.
start dvd or tape playing, press pip button to display the mini-screen, then use the tv/vcr or input button to cycle through the modes and see if one pops up. most tvs that have pip will also have a swap button on the remote, it may be labeled with text, or it may just look like one screen overlaying another, press that one to swap between displays.

hope this helps,
trin

can get my pc n pic to work. it says can not view same channel please clarify problem in more detail thanks