You may need to reprogram some buttons. Read this: https://downloads.avaya.com/css/P8/documents/100142786
This is the telephone user card. Take note 'button inquiry' 'Button programming' and button labeling (desktop assistant (downloadable button labeler)(change font for size and bold the lettering)). If you need the feature codes for your Norstar sets... google 'Norstar feature codes"
SOURCE: Only First Phone in the system will ring on incoming calls
No the manuals locates on the norstar website are just the tutorial telling theat hte hold button put a person on hold...we all know what the function of a hold button is or even a line button is...if someone has some real information please submit it! Oh and i have already tried calling norstar...they tell you to call meridian, then meridian tells you to call norstar...great customer service!
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