Whirlpool model ev250nxtq not defrosting - Whirlpool Freezers

The defrost water from the melted frost (ice) collects in the bottom of the freezer. If there is no plugged up drain, then you must remove the water manually with a sponge and bucket after a defrost cycle.

Contact Whirlpool to see if a manual is available. Whirlpool makes Sears Kenmore.

Possible low on freon You need an expert to check this out who has testers as well.

Try removing the strap holding the drain hose underneath that drains into the pan. Otherwise it acts like a p-trap and holds water that then insulates the upper part of the tube. Condensate water eventually freezes high up in the tube and backs up everything pushing the condensate water into the bottom of the freezer where it freezes into sheets. Leaving the drain hose down keeps air in the tube all the way back up into the freezer area. This seems to keep the condensate water flowing freely into the bottom pan. The air in the open condensate tube does not seem to have an ill affects. Also, you can add some stranded bare copper wire around the heating element just above the drain tube inlet and then push the tail off the copper wire down into the drain tube hole. This helps keep any water in liquid form flowing down the drain pipe.

check the timer maybe your Fridge it has timer to defrost or is set to auto defrost try to make set to manually defrost..or if you have manual of that item read it for guidance..

Yes! look under you fridge for the consendate drain hose *(usually dangling right over the catch tray) and using a long piece of slightly heavy guage wire snake up the drain hose and see if it's blocked.

If it isn't blocked you might have a crack somewhere in the fridges interior near the fridge/freezer interface. That might be a bit harder to spot since it would most likely be under cover.

Good luck and be careful.

check out the defrost timer beside the compressor.if its not spinning properly or if spinning but very slowly.then its the timer problem that is creating this problem. the cost of new timer is near to $45.and you can get it at www.repairclinic.com thanks.

JennyT just trying to help with this. I assume this is a self defrost model. If so then is there an ice build up on the back wall? If so then the unit isn't defrosting. That is why pushing the Fast Freeze button is no longer working. You can get by however. Remove all the food from the freezer, put a vacumn in the freezer and shut the door. Turn on the vacumn, this will pull the warm air thru the freezer and in 30 minutes to an hour it will be defrosted enough to work until you can get someone to replace the 1 of 3 parts that the defrost system uses. The vacumn is what I use to defrost my nonself defrosting freezer. Sorry I couldn't be of more help.

if you couldn't find a defrost timer then just unplug it or switch it off until all the frost (ice) melts!

What is the complete model # on the sticker inside the freezer?