The problem started a few weeks ago with our washing coming out smelling musty but we thought it might be because we were putting it on in the morning and then not emptying it out until the evening. But now there is a 'standing water' smell constantly coming from the sink drain and from the back of the washing machine.
We have tried putting Mr Muscle down the sink, cleaning out the washing machine drawer, the washing machine filter (at the front of the machine) and putting a boil wash on. However, nothing has worked and the smell is getting worse by the day and we can't now do any washing without it smelling horrendous.
Dynarod and a washing machine repair company have been to visit and they have replaced the pipe under the sink and installed a new hose for the washing machine. Once they left everything was fine and the smell seemed to have gone. However, we ran a boil wash to clear any residue and the drum still smelt horrible. Since then we have done a wash and unfortunately the smell is still there.
It can't be the water supply as the dishwasher would also smell. Please help! Do you think we just need a new machine? Our current machine is AEG and is probably nearing 8-10 years old. I'm not sure of the model as no currently at home but it is one where it is semi integrated.
thanks
Lucy
Have you cleaned the filter in the washing machine?
IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.
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