Bugaboo Frog Wheel Board

You need to compress the two lock tabs. This can be done with two large screwdrivers, Slide the flat blade of each driver down between the tab and the side wall of the wheel mount. Twist each driver to push the tabs in and get someone to pull the wheel out. I found a piece of copper pipe I use it's just the right size to slide over the wheels top and push the tabs in.

Had exactly same experience today. I emailed Bugaboo (via website) and got a reply the same day.

I attached the clips the wrong way round. The picture in the manual is not very clear....The little 'roofs' have to face each other and than you are able to push the clips further over the axle. The slot of the clip fits over where the small wheels comes in on the bar.

Hope this helps.

get flash light and butter knife... shine light through back of where you have your wheels... use knife to press tab back and pull on wheel.

do you have the locking clips on correctly? Is the board too wide or the stroller.

just order new wheels from bugaboo. They cost about $30 bucks each or contact a local retailer to order you some wheels.

Leave the (bassinet or seat) on the flip the stroller forward the big wheels have to be in the air. put on the clips make sure
you put the right on the right and the left on the left push them until they cover the silver screws. then put the wheel board on
huging the bar if not it will not go in start from the very bottom. And once its on don't forget to put the elastic with the velcro on.
the velcro goes on the bar right above the wheelboard. this will help you keep it up when your not using it.
Hope this helped.
Nathalie
[email protected]

Leave the (bassinet or seat) on then flip the stroller forward the big wheels have to be in the air. put on the clips make sure
you put the right on the right and the left on the left push them until they cover the silver screws. then put the wheel board on
huging the bar if not it will not go in, start from the very bottom. And once its on don't forget to put the elastic with the velcro on.
the velcro goes on the bar right above the wheelboard. this will help you keep it up when your not using it.
Hope this helped.
Nathalie
[email protected]

Hello bugabooownr:

I have seen this problem before. If the wheel was accidentally crushed or bent while still on the stroller, it may have become bent. This has also occurred while checked on a plane. If the stroller is still under 2 years old, bugaboo will usually replace the piece. If not, most bugaboo retailers sell replacement wheels. You can contact bugaboo here: bugaboo.com

Hope this helps:

StrollerInfo
www.StrollerInfo.com

CONTACT BUGABOO

PHONE: 1-800-460-2922
E MAIL: [email protected]
WEB SITE: WWW.BUGABOO.COM