Whirlpool GU2400XTPS Built-in Dishwasher Logo
Posted on Mar 31, 2009
Answered by a Fixya Expert

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The dishes don't get clean

We have a Quiet III that is about 1 and a half years old. It did work properly for most of the 1st. year. We had a 20 year old Kenmore that did a much better job cleaning the dishes.

The dishes now have a scum/film on them. The rinse aid cycle does not appear to dispense the rinse aid liquid. Clear glassware appears to be etched. Stainless silverware also comes out watter stained. We can see the basket weave design of the silverwar basket on the silverware.

We have rund dishwasher cleaner several times the last 90 days with no changeonly a cleaner looking interior

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Mike

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  • Posted on Jul 26, 2009
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Www.dishwasherfilter.com sells a filter that will solve this no problem. it removes hardness from your water before it enters your dishwasher. you will have crystal clear dishes after the first load. it is guaranteed to work or your money back. this will solve your problem.

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  • Expert 254 Answers
  • Posted on Mar 31, 2009
Anonymous
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Dishes not cleaned properly....
 

  1. Check the water temperature. Should be 125 to 140 F.
  2. Check pump re-circulation., Listen, see if it sounds like it is spraying the water around with enough pressure.
  3. Check water level when the fill cycle has completed. Should be just under the heating element. If not, possibly need to replace the water inlet valve.
  4. Check the spray arm and pump cover for splits or leaks.
  5. Check to make sure dishwasher is draining after each cycle. There should only be a little water in the bottom of the tub.
  6. Make sure the dishes are loaded properly, or dishwasher is not overloaded.
  7. Possibly try a different detergent. Some liquid-gels will bubble and a pump cannot pump bubbles.

  • Anonymous Mar 31, 2009






    t cleans poorly

    If your dishwasher is cleaning poorly, check these:

    Water-inlet valve
    Internal filters
    Drain valve
    Spray arms
    Water temperature
    Detergent cup



    Water-inlet valve

    Most cleaning problems are caused by the dishwasher not getting enough wash water, so the water-inlet valve is often to blame. This valve is usually at the bottom left or right of the dishwasher, behind the lower access panel. It's the device with the main water line from the house, a rubber tube to the dishwasher, and two wires attached to it. 

    When a water-inlet valve is defective, you may hear the sound that's usually referred to as "water hammer." If the water-inlet valve is defective, you need to completely replace it. 

    Dishwasher Water Inlet Valve Replacement

    Be sure to read and understand any instructions that come with the new water inlet valve.

    Tools required: 

    Adjustable wrench

    Multi-Screwdriver 

    Pliers 

    Step 1. Disconnect the dishwasher from its power source. 

    Note: Dishwashers are usually wired directly to the home’s electrical system. To disconnect the power, switch off the circuit breaker or remove the fuse for the electrical circuit the dishwasher is attached to. Try to turn the unit on after disconnecting the power to be sure you were successful. 

    CAUTION: If you’re not sure you’ve shut off the power properly, DO NOT CONTINUE. Call a qualified appliance repair technician to complete the repair. 

    Step 2. Turn off the water supply to the dishwasher. This is usually underneath the kitchen sink or in the basement or crawlspace near the location of the dishwasher. Pliers may be helpful here. 

    Note: If there are no shut-off valves, you must shut the water off at the main water supply valve for your home. 

    Step 3. Remove the lower panel(s) of the dishwasher. These are usually held by 2 to 4 screws at the upper and lower corners of the panel(s). 

    The inlet valve is usually near the front of the dishwasher. Attached to the valve you’ll see: 2 or 4 wires, the water supply line from the house and the water feed line that goes to the dishwasher. 

    Step 4. Remove the household water supply line from the valve. The line is usually secured with a brass compression nut. The water supply line is usually copper or braided stainless steel. 

    CAUTION: Water supply line may be hot. 

    Step 5. Remove the fitting from the valve the water supply line was attached to. This fitting may be very difficult to remove. It may help to put the valve into a vice in order to remove the fitting. If you cannot remove it, replace it. The fitting is not an appliance part but a plumbing part that is available at most hardware stores.

    Step 6. Remove the screws holding the valve to the dishwasher frame. 

    Step 7. Label the wires to the valve so you’ll be sure to reattach them correctly. 

    Step 8. Remove the wires from the valve. 

    Step 9. Remove the clamp on the black rubber water discharge tube and pull the tube off of the valve. 

    Step 10. Reinstall the old fitting (or a replacement fitting if necessary) onto the new valve the water supply line was attached to. Use Teflon tape or pipe joint compound as a thread sealant. Make this fitting tight to prevent leaks. Make sure that the fitting points in the same direction as the old one so that the water supply line will meet up with it properly. 

    Step 11. Install the new valve in the reverse order of the removal instructions. 

    Note: The water supply line is under high pressure. Be sure to tighten the fittings properly. 

    Step 12. Turn on the water to the machine, and check for and correct any leaks. 

    Step 13. Reinstall the access panel(s). Restore the power to the dishwasher and test. 

    Note: You may have to let the dishwasher run a few minutes before it reaches the next water fill cycle. 




    Internal filters

    Every dishwasher has some type of filter to keep large food particles and foreign objects away from the pump assembly:



        Most modern dishwashers have self-cleaning filters that don't need any routine cleaning.



        Some have filters in the bottom of the dishwasher that you need to periodically clean. You don't need any tools to remove the filter, and cleaning it is easy. Consult your owner's manual to determine which type you have and its maintenance requirements.


    If your filter is clogged, it may be causing the cleaning problem. 




    Drain valve

    Some dishwashers have a valve (or gate) that should open only during draining. If debris lodges in the valve, it can't close properly, so water drains out during the wash cycle. Most dishwashers drain into the garbage disposer. If yours does that, listen for water flowing into the disposer during the wash cycle. If you can hear it then, the drain valve may be clogged.




    Spray arms

    There's a spray arm at the bottom of your dishwasher--it may have a tall spray tube mounted to the center of it. There may also be a spray arm located directly beneath the upper rack of dishes and/or above the upper rack.

    If debris is blocking the holes in the spray arms where the water comes out, it could cause cleaning problems. Regularly inspect each of the spray arms and clean out the holes as necessary. 




    Water temperature

    To get the best cleaning results, the water entering your dishwasher needs to be hot enough. Try running the hot water in your kitchen sink for about 30 seconds before starting the dishwasher, to pre-heat it. Also, if your dishwasher lets you select a higher wash or rinse temperature, try that to see if it helps. 

    To check the temperature of the hot water that comes from your kitchen faucet use a waterproof thermometer. If the water isn't 120 degrees Fahrenheit, your dishwasher may have trouble getting your dishes clean. You could increase the temperature of the hot water to the whole house--and therefore the dishwasher--by adjusting the hot water heater thermostat.

    Warning! To lessen the risk of scalding, don't set the hot water heater temperature higher than 120 degrees Fahrenheit. 




    Detergent cup

    Dishwashers don't perform their best if detergent is introduced only at the beginning of a cycle, so add detergent to both parts of the cup. 

    If the detergent cup isn't opening, see the "The detergent cup doesn't open" section, below. 



  • Anonymous Mar 31, 2009






    The detergent cup doesn't open

    When the detergent cup doesn't open, check these:

    Timer
    Bi-metal switch or wax motor
    Detergent cup, itself



    Timer

    On many dishwashers, a plastic actuator arm mechanically links the timer to the detergent cup. When the timer reaches the proper time in the cycle, the timer activates a lever that opens the detergent cup. If the linkage is broken or defective, the cup stays closed after you've closed it. Check the link and repair or replace it, as necessary. 




    Bi-metal switch or wax motor

    A bi-metal switch is a simple electrical device that deforms when electricity is applied to it. The degree of this deformation can be engineered to concise standards. 

    The timer energizes the bi-metal switch inside your dishwasher door--directly behind the detergent cup--when the detergent cup should open. When energized, the bi-metal switch deforms away from the detergent cup latch, which opens the detergent cup. If the bi-metal switch is defective, it may not deform enough to open the cup. If that happens, you need to replace it.

    On some dishwashers, the bimetal switch is wired through the heating element or motor circuit. If the element is broken (or open), or if the motor is drawing low current because of a low-fill situation, the bi-metal switch doesn't open properly.

    Newer dishwasher models use a wax motor instead of a bi-metal switch. It's a sealed unit with wax that heats up and pushes a piston through to open the door. The wax motor, controlled by the timer, mechanically opens the door. 




    Detergent cup, itself

    The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem. If not, you probably need to replace the entire cup assembly



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  • Posted on Jun 01, 2009
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Check to see that there are no holes in the cutlery basket.
If there is a hole, a piece of cutlery can poke down and stop the botom rotor from revolving.
also check to see that all the holes in the rotas are not blocked with old food.
Dont put items in the dishwasher with lots of food still atached.
The machine SHOULD make a wooshing sound as the rotas fire water at the door as they pass it.
My daughter had two new 'quiet' machines within weeks of each other. Neither of them got the dishes clean. She gave up and went for a not so quiet machine that did the job.

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Dishwasher not cleaning the dishes

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• Choose another cycle for longer washing
time.
• Check rack loading section for proper
loading—avoid nesting items.
• Home water pressure may be too low—
should be 20 to 120 pounds per square inch
(psi).
• Check incoming water temperature. It
should be at least 120°F (49°C). (See
Factors Affecting Performance.)
• Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart.)
• Use fresh detergent.
• Check to make sure funnel in top rack is not
blocked.
• Make sure items are not blocking the spray
arms, preventing them from rotating.
• Check to see if the rinse aid dispenser
needs refilling.


Next, you mentioned in your text that you were experiencing a burning scent after the was or during it. i have a few solutions for that as well.

• Soiled dishes left in dishwasher too long can
create an odor. Use Rinse & Hold cycle.
• There will be a "new" smell when first
installed. This is normal.
• Check to see if unit is draining properly.

One more thing, sometimes food or plastic dishware will fall between the spaces in the basket that holds the dishes. these plastics can be burned by the heating element inducing a burning scent during the drying process. always make sure that all plastics are secure before you start the cycle. food can get stuck on this heater element as well causing a burned smell.
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