For Internet Explorer:
1. Launch Internet Explorer.
2. Select Tools > Internet Options.
3. Click the Delete button in the Browsing History section.
4. Click on Delete.
5. Close Internet Explorer and re-launch.
Verify that JavaScript is enabled Zynga games utilize JavaScript which is a client side technology. This means that the actual processing of some of the things that happen within the game will occur on your computer and not on our servers. If you are experiencing difficulties loading our games or using features within our games you may need to verify that your current internet browser has JavaScript enabled. Internet Explorer users, please do the following:
Use a Plug in connection rather than use wireless.
Disable pop-up or ad-blocking software.
Download the latest flash player - If you need help with this see my tip here: http://www.fixya.com/support/r6775220-not_able_play_youtube_videos
Try all the above mentioned things. If the problem still persists then you should contact Zynga directly.
Wishing you all the best.
Slasher_X
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