My bizhub c350 (not the bizhub c351) will no longer scan to the internal hdd.The bizhub is on my network and has a ip of 192.168.0.7. I set the destination to the 'scans' folder -usually we can the pick up the scanned image from any computer in the office by going to the bizhub's configuration page and selecting the ''public'' folder. Now when i try to scan nothing happens-I just get the message ''failed to connect to the destination''. Any Ideas? Hdd need formating?
Chek if the hdd is install in the mchine
Easiest way is to change to SMB scanning which will give you direct scanning to PC or server. Create a new address in the machines address tab in the browser add the (must be a fixed) ip address of the machine it is going to with the folder name, user name and password and it will work a treat.
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You are taking about scan to box feature? To clarify you mean you set the destination to the public user box named 'scans'. This user box has a box number associated with it. Did you notice if it is set to that box number for the destination? Had the machine been upgraded with a Fiery controller?
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