I bought a new HP 64 bit laptop. I have the Canon MF5750 printer. I called Canon and they helped me download the driver so I can print. They said they haven't created a driver to allow the printer to scan. I used to use the Canon toolbox to scan and I had to select save to make it scan but it worked. Any suggestions would be great. Any free websites that use your present scanner with their software would be great. I really need to scan for work but I like my present printer.
You might try "viewscan". there is a free trial, but the software is not free if you want to use it for long.
https://www.hamrick.com/vuescan/supported-scanners.html
SOURCE: Scanner not working
Hi,
I understand that you are unable to scan after upgrading the compuer from ME to XP.
Please follow the below given instructions to resolve the issue.
Check for the communication between the computer and the printer as scanning needs bidirectional communication unlike printing.
To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.
Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.
3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.
If you are unable to scan using WIA, confirms that the issue is with USB drivers, please follow the below given instructions to refresh USB drivers:
1. Save and close all programs that are currently running.
2. Click Start, select Shut Down, and choose Restart the computer.
3. Press the F8 function key, this will display the Windows Startup menu.
4. Select Safe mode.
5. After Windows loads in Safe mode, right-click the My Computer icon and select Properties.
6. Select the Hardware tab and click the Device Manager button.
7. In the Device Manager Window, double-click the Universal Serial Bus controllers.
8. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
9. Click OK to confirm the removal of the device.
NOTE: Repeat steps 8 and 9 until all the devices under Universal Serial Bus Controller are removed.
The USB port is now uninstalled.
Now, restart the system. The system automatically detects and reinstalls the USB port.
Then try scanning from WIA and if that works try scanning from HP Director.
Please click on Start>>Programs>>HP>>HP Director.
If unable to scan from HP Director, search for the file " hpqscnvw " in C Drive which is the executable file for Scanning.
Double click on My Computer to open it > C Drive > Programs files > HP or Hewlett Packard > Digital Imaging > Bin Folder. Check for the file " hpqscnvw " there.
If found double click on the file to and try scanning. You can also save the short cut of the file to desktop and can use that file for scanning.
Run the scan diagnostic utility to resolve the issue.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=oj-45265-1
ScanDiagnosticUtility_ver_1.5.exe
Just copy and paste the entire link into the Internet browser's address bar and press enter
If you are able to scan from computer, then follow the instructions from the below given article to scan from the printer front panel.
Here is the web document:
================
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00503569&cc=us&lc=en&dlc=en&dlc=en&lang=en
================
Just copy and paste the entire link into the Internet browser's address bar and press enter.
This should resolve the issue that you are experiencing with.
Regards,
Lawrence
SOURCE: hp photosmart 2710 missing scanner software/driver
When you download the driver don't get just the basic driver this will not allow the buttons on the device to work. You must download full feature software. This is usually a very large download and will take some time.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/larry_1fe25e09c54eece2
SOURCE: hp laserjet 1000 series no driver update for vista 64-bit
Go here and try this Driver it should clear you right up if not comment back here and i'll get you some more info as I find it :) http://www.opendrivers.com/driver/241620/hp-universal-print-driver-pcl5-4.1-windows-xp-x64-2003-x64-vista-x64-free-download.html
SOURCE: Driver for hp 1001 and LBP 3000 canon
Here are the links to the driver download pages
HP Printer- CLICK HERE
Cannon- CLICK HERE
Hope this is what you needed.Thank you for stopping by Fixya! Feel free to leave a Fixya rating if this helped.
SOURCE: 64 bit laptop not compatible with ImageClass MF 5750 to scan
I have Windows Vista Home Basic. I anm using 5750 scanner after downloading the following software MF5700_PrtDriverV300_Win_EN.exe &MF5700_PrtDriverV300_Win_EN from the Canon site. I am not an expert in knowing what are all these. But it just worked after downloading them and running.
It looks like you might be able to download this directly from Canon's Support website. Here's the link directly the download section for this Printer.
Just pull down where it says "Select OS" and pick your 64 Bit Operating system from the list. If there is a 64 bit driver available, it will be displayed (just to try it, I choose 64-Bit XP and it showed me a driver for that).
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I have win xp SP2, but it won't allow me to scan although I used to be able to. No clue whatsoever, it always prompts:"cannot open the scanner" and used by other process, etc
My HP PCS 1410 not imprime. because?
Same thing - using the Canon MF5750 on a 64-bit machine - scanner drivers not working
is this a windows 10 64 bit operating system ?
Did you download MF5730_5750_MFDrivers_W64_us_EN.exe
fromhttps://www.usa.canon.com/internet/porta...
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