Hello grega1959 - If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to the unit. This can be done by either by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the freezer. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the temperature control, control board, or a wiring harness. If this is the case, I would recommend connecting with a professional appliance tech for a clear-cut diagnosis.
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