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M1004 is usually a mainboard fault - overheating. If the system is under warranty, have the mainboard replaced.
Otherwise follows the suggested steps there in to safely access the parts involved.
The culprit was the "microprocessor thermal-cooling assembly".
When removing it from the chassis, you could see that next to its outlet side (the downstream side re-air flow through it), at the fan housing inlet point, the air inlet path to the fan was blocked with dust (like a self-supporting curtain, or like a dryer screen collecting lint -- but without the screen!).
So this "dust curtain" was then manually removed, followed by reinstalling removed parts, & the PC now runs beautifully again!
It's amazing how sluggish the notebook had gotten over a period of several months, before I realized what the problem was (an alert finally appeared on the screen about overheating, after the PC began to shut down on its own).
So now, it's its old self again -- the fast running notebook that I really enjoy.
Clean the computer Fan, vents, heatsink. Improve air flow from the bottom air intakes through the Laptop and out the vents. Overheating will cause your Laptop components to fail. A can of Compressed Air sprayed into the fan, vents will help. Sometimes you must open the laptop to clean thoroughly with a small brush and the air.
Error code "M1004" appears to refer to overheating. Have you checked that all fans in the laptop? Any airway blocked by dust and dirt, etc? Have you tried with the CPU and the heatsink at all? You could try resetting the CPU, clean contact surfaces of the CPU and heat sink, and then apply a thin layer of heatsink compound.
My best regards! ... and don't forget to RATE, please... ******************************************* useful WINDOWS TIPS!
IT'S AN OVERHEATING PROBLEM COMMON ON CERTAIN DELL MOTHERBOARDS,You can try cleaning out the dust from the heatsink - but by the time
you see this error, chances are the mainboard has been damaged and to
fix it, you'd need to replace the mainboard. CALL DELL SUPPORT
You can try blowing out the CPU fan intake and exhaust with compressed Air and flashing the BIOS to the most current version.
If no change, next is try a new heatsink and fan (About $50)
If still no change, replace the motherboard
Call 1844-395-2200 and this visual is showing the step-by-step process how to fix Dell Laptop Error Code M1004 on your windows system. The whole audiovisual is showing the best process to fix the Error code M1004 and resolve the problem affected due to this error. The Dell laptop error troubleshooting process showing over here is backed with round-the-clock online tech support for all users.
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