Dell Axim X5 Screen Back Light Trouble

LOL! Dell largely work script based, in other words the call agents don't actually know anything they just read you questions from they're computer and tick boxes on screen based on your answers. When Dell went script based years ago every one said it would be the end of them but they still sell (admittedly good products) as easily as they ever did.
Anyway, if it worked once try it again, you may find it's a simple logic problem, also try brightness control mow that it has flashed on.
And one last possible fix, since you've hard reset anyway you either have a backup of your data or a blank Pocket PC so:
Remove both the main battery and the backup battery ***this will destroy ALL your personal data on the device*** so back up any personal data first. With both removed hold down the Power (on) button for 30 seconds (time it, it will seem to take forever) to reset the chip-set, then reinsert both batteries and try it again. LOL! Dell largely work script based, in other words the call agents don't actually know anything they just read you questions from they're computer and tick boxes on screen based on your answers. When Dell went script based years ago every one said it would be the end of them but they still sell (admittedly good products) as easily as they ever did. Anyway, if it worked once try it again, you may find it's a simple logic problem, also try brightness control mow that it has flashed on. And one last possible fix, since you've hard reset anyway you either have a backup of your data or a blank Pocket PC so: Remove both the main battery and the backup battery ***this will destroy ALL your personal data on the device*** so back up any personal data first. With both removed hold down the Power (on) button for 30 seconds (time it, it will seem to take forever) to reset the chip-set, then reinsert both batteries and try it again.