Freeze will not freeze.

As far as the icing up sounds like your cross over have ice. Unplug and defrost even on frost free. Should solve both problems
mike

Have you had a dispenser flapper replaced..if its not sealing (closed) properly it will lead to frost buildup in the location described..

You can check that by looking into ice chute form inside the freezer door and see if any light shines through

Contact a professional. Sounds like either your damper door is not operating correctly and not letting enough cool air from the freezer enter, or there is an air leak that is making ice form .

Take a small hand cloth or a 6-inch by 6-inch cloth and wrap it around the water line where it freezes up. This will help insulate the line. Failing this, do you see frost or ice forming anywhere specifically around the door - if so, the door seal would need to be replaced at a cost dramatically less than US$400.

Hello, Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.the air dceflector, As you know, the deflector directs the freezer air toward the front of the frig and the rear of the cold control

the unit was still wet inside when you switched on the fast freeze,hence the frost and ice.

You need a service guy to look at it. It could be water leaking or a simple case that the flap isnt sealing and the ice melts and then freezes the flap open

Causes:

High humidity in the immediate area causing condensation to freeze at the door opening

A frozen defrost drain line not allowing water to drain off when the unit is in defrost

A bad door gasket causing an air leak

Some freezers have a heated perimeter to reduce condensation. If the stop working, moisture can accumulate arounf the door perimeter and freeze.

Leaving the door open too long or something obstructing the door

Normally the frost is taken away during defrost so if things get worse we need to look at the defrost timer.If freeze temps.begin to rise let me know, Thanks JT