1.) PressSetup
2.) Select Fax Settings, then press OK 3.) Select Communication, then press OK
< under communication try these settings > > DRD should be all > ECM should be off > V.34 should be off > Rings to answer ( if you have an answering machine? or a voice mail service either virtual or physical., check how many rings does it have before it picks up ) set your printers rings to answer about 2 rings higher than these devices. > Auto answer on the control Panel of the printer should be on / enabled
Note ::>> If still cannot receive a fax? try to disconnect your voice mail or answering machine to the line to Isolate Issue whether printer cannot receive a fax or the said devices is having an issue with the printers fax receiving capability.
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Make sure the telephone wire is
plugged into the line jack (not ext jack) and should go straight to the wall, without
splitters or extensions. If you still cannot send a fax, try another
wire or jack
check the setting on the display hasnt been changed to manual or tel settings it should have a RX mode this need s to be set to auto or fax mode otherwise you will have to keep lifting reciever and then press start button torecieve faxes
this sounds like may be there is a phone line problem on those two machines or that line is there dial tone??may be you need to have local phone company check this out
WHEN FAXING BOTH MACHINES NEED TO RECOGNISE EACH OTHERS NUMBERS (NO NUMBERS CAN BE BLOCKED) AND YOU HAVE TO PROGRAM YOUR NUMBER INTO YOUR FAX MACHIE BY RUNNING THE INITIAL SETUP
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