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DO you have a 2 line model? If so check and make sure the conf (conference) button is not pushed as it will keep the line off-hook forever. Hope this helps!
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I assumed when you say all phones are operating means there's power and are charging.
1. There could be some phones that are loading the Tel line. Disconnect all phones and plug it one by one while checking the dial tone. If all phones gives busy tone, there coulb be a problem in the Trunk line or the Tel Company line.
2. There could be a short or resistance in the line. Check the connection in junction box between your house and the Tel Company cable.
3. If you have an analog Tel set, you can check the dial tone directly from Tel Company cable that comes in to your house.
Hi Pam,
Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.
Rana.
Brent I bought my mom the same phone for her birthday plugged it in it had no dial tone. I read what you did and saw on the back of the Internet box PHONE LINE. That was were it was plugged then I saw the LINES 1 &2 this was the problem plugged it in LINES 1 & 2 and walla I had a a dial tone.
The Vetech phone will only support tone dialing. It does have a menu option that turns tone on or off but it still will not allow pulse dialing. I had to change the phone service from pulse dialing to tone dialing to get the phones to work. As it turned out, the phone company no longer charges extra for the tone service.
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