HP DeskJet 5550 InkJet Printer Logo
Posted on Mar 27, 2009
Answered by a Fixya Expert

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Print list on computer does not clear

After printing a doument on my HP deskjet 5550, the document in the print list on the computer does not clear automatically. As a result, the computer starts to print the same document again and again until I either (1) remove the data plug from the printer or (2) enter the documents waiting to be printed list on the computer (while the printer is printing the unwanted document) and delete - cancel - the document from the list.

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Infopromedia Inc.

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  • Posted on Mar 27, 2009
Infopromedia Inc.
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Joined: Mar 20, 2009
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  • Infopromedia Inc.
    Infopromedia Inc. Mar 28, 2009

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Cancelled a job and it stays in queue

Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.
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HP Deskjet 5550

Here is a HP document on what causes the green (power) light to blink and how to T/S it:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00035263&dlc=en&product=71896

copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Check the print jobs list, you might need to clear them. A system restart is your last resort to refresh it. (Windows blows..)
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