Front loader LG washer drawer for detergent is stuck won't open

Remove the top of the washer by removing the 2 retaining screws (phillips head) from the back of the unit & sliding the washer top back about 2" & pulling up. You will see a white detergent dispenser box with several hoses coming off the back in the left front of the unit (this box contains the detergent drawer). The lid to this box is held on by 8 pressure snap clips. You only need to release the 4 snap clips (3 large, 1 small at the rear) on the right side of the box (nearest the washer drum). Pull up on the right side of the lid while pulling out on the detergent drawer. It should come out normally. Do not reassemble until you read below, then reverse the steps to put the washer back together.

The problem will be the "softener" lid (blue). It will not be sitting down in the drawer assembly & will catch on the lid of the white detergent dispenser box. Simply remove the blue lid to avoid future jambs. It only serves to identify the fabric softener recepticle & it keeps fabric softener from splashing around when water enters the system. You may need to remove the entire detergent drawer periodically to clean (push down on the blue thumb indent inside the drawer to release it from the housing).

Hope this keeps you from drilling through the lid & ruining a $23 part, like I did.

Found no need to remove the blue softener cover, beveled the front edge of it with a file and no more catching.

When you remove the softener lid, that part of the tray no longer fuctions. The lid creates a siphon so that all of the softener goes in.

I have a LG WM2277HW and all of a sudden after a wash we couldn't open the detergent tray anymore. I ended up prying the drawer open and broke the blue top of the Softener tray. I bought another tray off eBay and slid it in. SAME PROBLEM!!! I found this thread on fixya and the fix by lisa_1128 was the Golden Ticket! I took the top metal lid off then only had to pop the 3 tabs on the right side of the detergent assembly to remove the tray. I guess just popping the tabs creates enough clearance for the tray to slide out. Then I used the info. from the fix by Doug Rozman and filed down the front edge of the blue top on the Softener tray, works like a charm!

I too have experienced sticking. I removed the detergent drawer by pressing down on the drawer lock in the center of the drawer. I was able to access the blue lid to the fabric softner and remove it. No more sticking. thanks.

Is there a way to do this without removing the top of the washer? I have a dryer stacked on top of the washer?
Thanks