Okay, so we have two computers at home. A laptop and a Desktop. And we're having problems in printing using the desktop. Anyways, we made this document its background is colored( I mean a picture). Whenever we use the desktop to print it will print as a black page(all black). So that's the problem. But when we use the laptop to print, it prints fine. It prints real fine with no problem. :) I own this laptop now and my mom is using it for printing. I hate it! Please help.
Desktop is Windows XP
Laptop is Vista.
The printer is fine its the computer that you are printing from that is giving the wronge information. try reinstalling it onto that computer. and check that the background on the word documents are not black on print prevew first. or you have not chosen on the program you are printing from there is not a background colour that needs sending to the back.
Well, Yeah mine did the same thing!!
And I got soooo fusy! and etc. But yeah okay go to the manul script and look for the ink Number then once you find the ink number go and buy the ink that has the same number of ink as yours!
Then,
Once you get home replace it with the others.
BUY THE BLACK INK! not the TRI-COLOR!
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I tried right clicking the picture and changed its color "recolor" and changed it. It worked. But changing to original color. It again turns black when printed.
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