Frigidaire Affinity ATF8000FG 3.5 Cu. Ft. Front Load Washer - Glacier Blue/Chrome Trim Logo
Anonymous Posted on Jun 27, 2013

E41 Error + PAU and I've tried everything...I think?

Quick disclaimer - I am not mechanically/electronically or repair inclined. Add to that I have little to no common sense. SO, with that said - please feel free to help where you can. The E41 code plagues me. Getting NO action at all and the PAU signal comes on with every try we make. The "door lock" light is not coming on at all. We ran the diagnostic and everything seems to check out except the E41 and door lock light. The last time this happened, we replaced the door assembly and got "almost perfect" results (it still made a sound with the door sometimes (almost like a buzzer but not quite) so we would just push the door a little and it would stop. The washer worked OK for another 6 months...you know, long enough to be out of parts warranty. This time, I assumed it was the control panel. I checked the PTC (red box on the back of the door assembly?) and got roughly 1300-1400 ohms (assuming I did it right). I checked the J2 connectors but got quite confused on the OOO or 1 ratings. I think that is what I got though because it would climb and then go to 000. Put the new control panel in. Same problem (E41/PAU). Checked the door strike - seems to work just fine. Reset the machine by unplugging for hours. No change. Put a surge protector in the wall just in case and tried the washer plugged through there and NO change. The only other thing I can think of is the wiring between the two infernal parts. Any thoughts? Should I try to replace the door assembly again? The door switch...just in case...or the whole wiring assembly? What else could it be? I appreciate any insights...preferably before I throw this heffer out the window. Thank you so much!

  • Anonymous Jun 27, 2013

    Thank you Chris for the information! I did check the door and it was closed all the way. I called a repair person per your suggestion. (Thank you again!) He took about 2 glances at it and listened to the equivalent of background posted above and said to replace the machine. : ( He said that it's likely the motor control board. He said he's been working in the business for 15 years and that the door lock assembly shouldn't be bad again after 6 months and the main control was replaced so the only thing left was the motor control board. I also asked him about the wiring and all of the J2 mumbo jumbo and he poo-poo'd that pretty fast. So...I guess we are replacing it. I can't help but wonder if I should at least try the new wiring for J2 first. How can I tell if that's even worth my time? Any info is appreciated! Thank you again!

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  • Official Brand Answer 4,342 Answers
  • Posted on Jun 27, 2013

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Hi Kimberly - If you are receiving an error code E41, it typically indicates that the loading door may be ajar. Double-check to ensure that it is securely closing. If it is secure, and since the unit was unplug for several hours, but the issue continues, then the door switch assembly or your unit's main control board is generally the primary issue. I would personally contact a professional to accurately diagnose the washer to determine the root cause to reduce the risk of unnecessary parts.

5 Related Answers

Anonymous

  • 85 Answers
  • Posted on Dec 14, 2008

SOURCE: frigidaire affinity atf7000es1 E41 code

check to see if the door stike is not broken on door if good and you have changed door lock asm you have a bad control board

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Anonymous

  • 2 Answers
  • Posted on Jan 10, 2009

SOURCE: Affinity washer displays ERR. PAU and 56

I fixed this myself and it only took about 5 minutes. The problem is the door latch needs to be reset, which requires unplugging it's three electrical connections. This has to be done inside the washer outer seal, but it is easy to get to. First remove the outer ring that holds the seal on. Next remove only the side of the seal closest to the door latch (again only the outer seal needs to be undone). With this done remove the two screws holding the door latch in place (inside). Remove the latch, unplug the three connectors, plug them back in then reassemble everything. When all is back in place hit "cancel" and it should be good to go.

Anonymous

  • 2 Answers
  • Posted on Jan 10, 2009

SOURCE: Frigidaire Front Loading Washer, ATF6000ES stuck on pause mode - HELP!

I fixed this myself and it only took about 5 minutes. The problem is the door latch needs to be reset, which requires unplugging it's three electrical connections. This has to be done inside the washer outer seal, but it is easy to get to. First remove the outer ring that holds the seal on. Next remove only the side of the seal closest to the door latch (again only the outer seal needs to be undone). With this done remove the two screws holding the door latch in place (inside). Remove the latch, unplug the three connectors, plug them back in then reassemble everything. When all is back in place hit "cancel" and it should be good to go.

Anonymous

  • 65 Answers
  • Posted on Jan 27, 2009

SOURCE: Bad wax motor in door lock assy. Where I can buy just wax motor?

TRY WWW.MARCONE.COM OR WWW.SEARS.COM UNDER PARTS. IT WILL GIVE YOU AN EXPLODED VIEW OF THE LATCH.

Anonymous

  • 1902 Answers
  • Posted on Aug 01, 2011

SOURCE: I have an Frigidaire Affinity

Hello & Welcome to FixYa

E41 error indicates that the problem is with door lock assembly, it is displayed when the control board thinks that the door switch is open. To solve this problem you have to remove the door lock assembly and measure the resistance of the PTC. If it reads open then the door lock assembly needs replacement however, if the reading is around 1500 ohms then replacing the control board is recommended repair. Please get back to me if you have any other questions.

Kevin

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My Frigidaire Affinity washer stopped working in middle of cycle and shows PAU code.

'power strip'!! You can't run a washing machine from a power strip! It pulls far to many amps. Plug into a wall socket on its own.

PAU Error. The PAU, or pause, error usually means that the washing machine cycle was interrupted and was not restarted properly. If you try to modify the cycle or start a new one before the first cycle is complete, the PAU error will appear on the display.

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I appreciate your post, Josh Orenstein!
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Hello Greg_Meredit, this is JK. I see that you are getting an E41 error message on your washer. The E41 error is where the main control board thinks that the door switch is open. You would need to check the door to make sure that it is closing securely. If the door is closing but the problem still occurs there could be a problem with the door switch assembly or the main control board. Hope this helps!
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Hello J, thank you for allowing me to assist you again!

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Hi Mr. Barry Coates, I have frigidaire ATF 6700FS front load washer. I am having problem with error code E41 and all time it shows me PAU. I tried all the solution on this site but nothing works. Could...

E41 - Control board thinks the door switch is open.

PAU means PAUSE in the cycle; if you are try all methods, I assume that the control panel needs to be replaced.

Check in this link your Control Board Replacement

10_12_2011_2_03_28_am.jpg

Hope helps.
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PAU error code comes on when iI test it it shows e41 door lock

Hello, welcome to FixYa

Based on the info you provided, specifically the E41 error, It sounds like the unit is detecting an unlocked door, loose wire, or the control itself is bad. (E41= Shorted or open. Defective door lock assembly.Around 1500Ohms. Defective control board.)

The PAU simply indicates the control thinks it has been paused...that may be just a side affect of the door lock assembly.

Here's how to check...

**Unplug the unit from the wall first...safety first**

Remove the door lock assembly and measure the resistance of the PTC. Should get a reading of around 1500ohms.


Attached here is a great tutorial for accessing the assembly for testing and replacing.

http://www.repairclinic.com/PartDetail/Door-Switch-Assembly/131763202/1531974

Let me know if you need further assistance going forward or if anything is not clear.

Thank's again for visiting FixYa today. Good luck.

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Frigidaire ATF6000FS1 Error Message E41. I set up the machine, hit the start button, and I only get he PAU note across the screen. The washer will not start up. Ran the Diagnosis and come up with E41. ...

Hello
The circut board thinks the door switch is open.Try unpluging machine for 3 min.The restart as normal.
Its more a control board issue then a door switch.
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