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Hi! I am having this exact problem also. The best answer I have been able to discover is that it is related to the freezing up of the internal water tube that drains the fridge compartment into the freezer section. In addition, a pool of water freezes on the interior floor of my freezer and has to be manually chipped up and removed. I did try to unload the freezer and defrost it thoroughly, but it still happens and has to be chipped each week. I am still seeking a solution, but at least I can make the chiming stop by locking the temperature via the button on the front panel. Best wishes. If you discover a better or final soln, please post. I will do so as well.. Regards.
Check for ice build-up in and around the freezer fan where the blades are, if you can see ice in there (some times it may look like white foam but dont be fooled, it will be ice), the fan will be hitting it, defrost the freezer and check defrost element, (you will have to dismantle freezer section to get to it but reletively simple job) disconect from mains first. Good luck
you have a clogged defrost drain. when y our unit goes into defrost, the water that is supposed to go down a tube from your freezer down to the bottom outside of the unit, into a pan to evaporate, instead is going into your fridge etc. This drain needs to be cleared. I would not recommend doing it yourself, you may cause further more expensive damage.
Has this thing a separate frezer and cooler compartment.
Have tried to completely defrost and clean that thing.
At times like in airco's the pinch valve for the cooling process to effect (expansion) is stuck frozen, or very seldom broke.
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