The 2nd handset worked only week now it

The handset cannot communicate with its base.

When the handset cannot establish its secure (encrypted) radio
link with the base it is 'paired with' or 'registered' to, it will first
say "Connecting....", then it will display "Out of Range or No
Power at Base", then it settles at the infamous "Searching..."
display.

Although rare, the registration between base and handset can
become corrupted and lost so that we must de-register and
then re-register the pair.

First, ensure that power is 'on' at the base (a more common cause)
and the cradle will charge the handset, etc.

Second, be sure the handset battery is well charged as a weak battery will interfere with the registration process.

Then try the following ( 'works for the D1680, D1481, and similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
after ~30 seconds the handset should display
"Handset #" and be good to go...
or it will display "Registration Failed"

Good luck!
--

You might try to de-register the handset and re-register
it to the base. Be sure the handset's battery is well
charged, a weak battery can impede the registration.

( I ) To de-register the errant handset:

1. Press and hold the [END] and [ # ] keys at the same time until the screen displays
"System Reset, Deregister Handset"
2. press [select]
3. scroll to "Base Unavailable"
4. press [select]
5. display says "Not Registered"

( II ) To register the handset to the base:

1. open the base display's [menu]
2. scroll to "Register Accy."
3. press [select]
4. on the handset, press and hold [ # ] until
the handset display says "Registering"
5. In ~30 seconds, handset display will say
"Registration Complete" or
"Registration Failed".

This is described on page 22 of the manual.
A free copy of the User's Manual can be obtained
at www.manualslib.com .

Good luck!
------------

Try putting the 2nd handset in the base station for a few minutes. Sometimes this helps it reset.
Alternatively, just switch the handsets and see if that works.

Firstly, unplug the base unit, then remove from this base unit the ethernet cable and most importantly, unplug the telephone line! Then remove the batteries from the 2nd handset. Keep everything unplugged for a few minutes, then plug the power into the base unit, wait 1 minute, then plug in the Ethernet cable and wait 5 more minutes. Do NOT plug in the telephone line just yet. After the 5 minute wait, put the batteries back into the 2nd handset and then follow the registration instructions from the manual (copied below)...

Make sure you have configured the language, country code, and area code of your
phone before registering additional handsets.

1. Press "Reg.". Register shall be highlighted.
2. Enter the system PIN (Default: 0000). Use "Clear" to correct typing errors.
3. Press "Enter" to confirm.
• Your handset starts searching for the base.
4. Press the top button on the base unit until the two indications turn off.

• If registration is unsuccessful, the signal icon displays steadily.

TIP: IF REGISTRATION FAILED, REPEAT THE ABOVE PROCEDURE.

Like other methods, you must hold down the button on the base unit until the lights STOP blinking. When you have successfully registered your 2nd handset, then plug in the telephone line into the base station. I did the above and it worked! The trick is to be patient and wait the few minutes while everything resets itself.

Another user (thank yoiu but I'm sorry I forgot his/her name) had the answer. It was ihe instructions but I missed it. Needed to set the 2nd handset into the main base for 20 seconds so that it could align itself.

Thuis was hard to find but it worked for my ra2364hh's
note the phone stopped working in "tone dial" after 2 months and now functions with "pulse dial" only.....

Registration The handset and base will be pre-registered with a digital security code identification, which is stored in the phone’s memory, so that your phone will be ready to work right out of the box. However, your phone also has a procedure to allow you to re-register in case the link is lost accidentally. Enter menu, press the key - Select REGISTER and confirm PIN CODE will be displayed, enter the PIN code (the default value is 0000) and confirm. SEARCHING will be displayed while your handset is in registration mode Press and hold the Page key for 3 seconds on the base until the “In use” LED is ON, putting the base in registration mode SUCCESS will be displayed. This means the handset has located the base, and will get a handset number from the base that displays after the handset name for internal calling. If the handset does not locate the base, FAILED will be displayed and it will return to the non-located display mode that displays BS SEARCH with the antenna icon flash. Try again and check that you are not in an environment with interference. Note: Your base can register up to four handsets. If you have more than one handset, repeat the above steps to register each new handset.

TESTED IT 2 minutes ago and it WORKS.....

tony

download the user manual from the motorola web site for your model

There might be two problem....1st of programming and 2nd one of internal hardware problem of your handset which is not working.

For the 1st option- Read manual carefully, there is security setting. Follow the steps with second one handset which is not responding.( I can assum that it is power on but not responding to signals..May i right?) After completing security process it will give long beep and will bond with other one and that is necessary for frequiency adjustment. This generally occures after removal of batteries.

For the 2nd option- There is crystal inside your handset which is resposible for generat stable and similar frequency as other handset. When that crystal lost its capacity it results in mismatching of frequency and occures in non connection results in no response from handset. This can be repaired by technician after getting part no of that crytal from your device and replace it with another one. But for this you have to visit technician with all of handsets and attachment as it is necessary to check it working properly after repair, even technician may also need it for setting frequency level.
Is it clears all doubt about this problem then say FIXYA......

We had the same problem.

"Our phones worked fine for two weeks but now you can not dial out
and when someone calls us they can't hear we say. The line still works
fine with our old phone."

To fix the problem, I simply unplugged the base AC plug from the outlet, waited about 15 seconds, and then plugged it back in. Both handsets said searching on the display and then handset names returned to the display as originally programmed. The phones returned to operation as normal.

Devo

Hi Rayfatz,
I think your problem might be that the second handset is not registered with the base station. Take the second phone out of it's cradle and place it in the base station (where the first phone is), and leave it there for 20 seconds. Place it back in it's own cradle, and it should start working. Hope this helps! Hal