The battery is not charging

Is the battery a genuine Dell battery? 3rd party batteries can be high quality or crap, just depends on the maker. Regardless, when you attempt to charge it, does it at least take a charge even though it won\'t hold it? Or does the battery refuse to accept a charge at all? When you plug in your laptop, does the charge light come on? Does the the battery level icon on the lower-right corner of the screen show it\'s plugged in? I know, lots of questions.

Could be a bad battery or charging circuits of motherboard. If laptop boots up when plugged in check under your control panel for power options then look to see if it shows charging. If it shows your charging but the battery doesnt charge then you have a bad battery

Firstly, try the following steps to check the problem:

Turn off laptop.

Unplug AC power adapter.

Remove battery.

Replace AC power adapter.

Turn on laptop, allow OS to boot.

Once logged in to the machine, perform a normal shut down.

Unplug AC power adapter.

Replace battery.

Replace AC power adapter.

Turn on laptop, allow OS to boot. The battery should once again be charging as normal.

So put the old power cord back on since you say it charged the battery normally. Why did you change it if it was charging the battery? It's quite possible that the new power cord is faulty. Just because it is new does not mean it works.

Remove the battery and plug the new power cord in. Does it boot the laptop up? Are you able to function with the new power cord plugged in. If so, then your battery is more than likely dead and needs to be replaced. The battery only has a useful life and once it is completely bad it will not charge.

Detach the battery and attach it again, with the power cord unplugged, then plug it again, verify if is charging, if not take it to tech support, if it charge and have power, If power up but dont boot, try using the F8 key and try to enter in repair mode or safe mode. if can enter on repair computer (only vista and win7) use the start boot repair utility.

contact your ceo contact again and make them fix...their problem...your acer is junk and they need to replace it

You might try to remove and reseat the battery. Jiggle the plug for your charger just to make sure that it can deliver charge to your computer.

You may be needing a new battery for your laptop, especially if the laptop seemed to require more frequent charging.

Look for guidance on your manufacturer's web site about care and charging of your laptop's battery.

I would try the following:
1. Remove the battery completely. If the computer boots properly several times in a row, then the battery may be causing the power supply to do strange things.
2. If you have experience removing laptop components, try removing the hard drive. Because you say the screen goes black (I assume the system powers off) sometimes after the HP logo, I doubt its Windows or a software issue.
3. If HP has a diagnostic CD you can boot to, try that.
4. It may be the power supply acting up. If it charges the battery, and if you can boot to Windows with the battery, try getting a new power supply.
5. Otherwise, it may be the motherboard of the laptop.

hi!!!

do you have the adaptor of your laptop?